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RESOLVING PROBLEMS
If you have these symptoms...
The message
Network Disconnected
appears during the power on
process or during operation.
8-12
And this
network...
ISDN
1. If you are using network
2. Check the ISDN Protocol
3. Run Test ISDN Interface from the
4. Run the Network Reflector
Do this...
termination equipment, check to
see that it is powered on.
configuration.
It is important that you enter the
information on the Set Numbers
screen correctly. Contact your
network provider for this
information.
Network Subsystem Self-Tests
menu.
If this test indicates a defective
network interface board, call
your PictureTel service provider.
Loopback test from the Loopback
Tests menu to determine if the
problem is with the network
interface board or the network
itself. Contact your network
provider to get a loopback number
you can call.
If this test indicates a defective
network interface board, call
your PictureTel service provider.
If the test indicates a problem
with the network, contact your
network provider.
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