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If you have these symptoms...
You canÕt make or receive calls
and the red LED is on. (continued)
You can make outgoing calls, but
canÕt receive incoming calls.
And this
network...
T1 or E1
3. Make sure that your network is set
V.35/RS-449
Venue•2000 doesnÕt support a ring
indicator (RI) signal. It uses a data
carrier detect (DCD) signal to detect
incoming calls. However, some
equipment is not conÞgured to use a
DCD signal. If you suspect this is the
problem, do the following:
Network or Communications Failure
Do this...
up for a direct connection and
place a call to the
videoconferencing system from
the Manual Dial screen.
This tests the components of the
system. If the test indicates a
defective component, contact
your PictureTel service provider.
If the test doesnÕt indicate a
defective component but you still
canÕt make or receive calls,
contact your network provider.
Make sure that the cables for any
external equipment you have are
provided by PictureTel.
PictureTel canÕt support cables
from other sources. You must use
an RI-to-DCD cable provided by
PictureTel. Contact your
PictureTel service provider for
more information.
8-19
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