Peripheral Failure; Table 4-6: Peripheral Failure Checklist - PictureTel Concorde 4500 Servicing Manual

TROUBLESHOOTING

Peripheral Failure

If you have these
symptoms...
No video and/or no camera
motion from your auxiliary
pan-tilt-zoom (PTZ) camera
4-16
This table summarizes the corrective actions that you can follow if
you have peripheral failures.

Table 4-6: Peripheral Failure Checklist

1. Press PREVIEW for the AUX A or B video source.
2. Make sure that the cables at the back of the camera are
securely connected.
3. Make sure that the cables from the camera to the back of the
Video board are correctly and securely connected.
4. Make sure that the camera is functioning properly by
connecting an RCA cable from the camera directly to the
monitor. Do not disconnect the 8-pin cable.
If video is displayed, continue with step 6.
If no video is displayed, power off the Concorde¥4500
and then repower it. Let the system initialize. If video
is displayed, check PTZ operation by previewing the
camera and attempting PTZ control. If PTZ control is
successful, then stop.
If PTZ control is unsuccessful, remove the RCA cable.
Select
Display Software Version
menu. Check for a valid software version, (5.0 or
greater) display for this camera. If an invalid version
or nothing is displayed for this camera then replace
the camera.
Do this...
from the Diagnostics