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Solving Problems
Identifying the Problem
When you have a problem with your unit, try to identify the problem by
following the steps below.
Copy
Is the power cord disconnected
Is the power cord
from the power outlet? Is the
disconnected from
power switch turned off?
the power outlet?
Is the power
switch turned off?
Is the telephone line, or telephone
disconnected? Or are they
plugged into the wrong jack?
Is your unit set to the correct type
NO
of telephone line (pulse or tone)?
(Be sure to check if you have
moved or if the telephone lines in
your area have changed.)
Is the Error lamp on the operation panel flashing?
Is a message displayed on the operation panel
display?
Look for the item corresponding to the nature of the
problem and take the appropriate measures.
13-10
Troubleshooting
Fax
NO
NO
NO
NO
Plug the power cord
YES
into the power outlet.
Turn the power switch
on.
Connect the telephone
YES
line or other cords
correctly.
Change the tone or
YES
pulse dialling line.
Check the display. See
YES
the display message.
Check the message
YES
and take the
appropriate measures.
Chapter 13
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