Olivetti Copia 9916 User Manual page 409

This chapter describes how to troubleshoot minor problems in response
to error message in reports or on the LCD display.
Clearing Jams ......................................................................................... 13-3
Error Code Table (Listed by Number) ............................................... 13-3
List of LCD Display Messages (Alphabetic List) .............................. 13-6
Solving Problems ................................................................................ 13-10
• Identifying the Problem ................................................................ 13-10
• Faxing Problems-Sending .......................................................... 13-12
Cannot send after dialling? ..................................................... 13-12
Does memory fill up immediately when you try to send? . 13-12
Are documents streaked with lines when they print
Are your documents printing out at a reduced size
Part of the document is cut off when the other party
Are the documents you send too light? ................................. 13-13
Cannot perform polling? ......................................................... 13-14
Cannot perform confidential sending? .................................. 13-14
Cannot relay a document from another fax unit? ................ 13-14
• Faxing Problems-Receiving ....................................................... 13-15
Cannot receive documents automatically? ........................... 13-15
Cannot receive manually? ....................................................... 13-15
Are part of the documents you receive cut off? .................... 13-15
Are the documents you receive of poor quality? ................. 13-16
Does your unit switch to memory substitution
Cannot receive a confidential document in your
Cannot poll another fax unit and receive its document? .... 13-16
Chapter 13
on the other party's fax unit? ................................................ 13-13
on the other party's fax unit? ................................................ 13-13
receives it? ................................................................................ 13-13
reception even though paper is present? ............................. 13-16
confidential mailbox? ............................................................. 13-16
Chapter 13
Troubleshooting
Troubleshooting
13-1