Nortel Meridian Meridian 1 Scripting Manual page 443

Contact center manager
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October 2007
These strings are case-insensitive. However, the full key name must exactly
match the key name entered when the contact is created.
<call variable>: A variable of a suitable type to store the value of the key. The
default type for the variable is string. If an alternative data type is specified using
the defined string at the start of the key name, then the type of the variable
should match. Using an inappropriate variable for the returned type results in a
script activation failure because of the incompatible types in the assignment.
Return type
The return type is a string value by default. If the key name starts with a unique
string to represent a data type, then alternative return types are returned.
Unique string
%AGENT%
%DATE%
%INTEGER%
%PRIORITY%
%SKILLSET%
%TIME%
Examples
Example one
This example specifies skillset and priority return types for direct queuing using
information stored with the contact.
ASSIGN CONTACT DATA "%SKILLSET%mySkillset" TO skillset_cv
ASSIGN CONTACT DATA "%PRIORITY%myPriority" TO priority_cv
QUEUE TO SKILLSET skillset_cv WITH PRIORITY priority_cv
WAIT 2
Scripting Guide for Communication Server 1000/Meridian 1 PBX
Returned data type
Agent ID
Date
Integer
Priority
Skillset
Time
Intrinsics
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