Scripting for Multimedia and Outbound
%DATE%DATE
This intrinsic returns the date on which a scheduled contact should be presented.
This date is called the Callback Date.
If you want scheduled contacts to occur at the correct date and time, ensure that
your script delays these contacts until that date and time and then queues the
contacts appropriately. The contacts can be delayed in the scripts in one of two
ways:
using a loop in conjunction with the intrinsics %DATE%DATE,
%TIME%TIME, and NEXTYEAR
OR
using a WAIT statement in conjunction with the intrinsic
%INTEGER%WAITTIME
The use of a WAIT statement is the preferred method.
Syntax
The intrinsic must be used in conjunction with the CONTACT DATA intrinsic
and must be assigned to a script call variable before use.
ASSIGN CONTACT DATA "%DATE%DATE" TO date_cv
Return type
This intrinsic returns a DATE variable.
If no callback date is set for the contact, this intrinsic returns a default date of 01
January.
618
Standard 8.04
Contact Center Manager