Nortel Meridian Meridian 1 Scripting Manual page 220

Basic script commands
WAIT command
Use a WAIT command immediately after the GIVE MUSIC command to
control the duration of the music. If a call is given music followed by a GIVE
RAN command, the music resumes after the RAN is finished.
For information about the GIVE RAN command in SIP-enabled contact centers,
see "SIP Contact Center" on page 673.
Music stops when another treatment or action with an unspecified duration is
given (such as GIVE RINGBACK or ROUTE CALL). Music is suspended
during presentation to an agent and resumes if the call returns to the queue (if the
agent does not answer).
For information about other commands in SIP-enabled contact centers, see "SIP
Contact Center" on page 673.
Examples
Example 1
In this example, a call is queued to the service skillset, and after a 2-second
delay, the caller hears music until an agent becomes available to take the call. In
this example, the music route is represented by a variable (pop_music).
QUEUE TO SKILLSET service_sk WITH PRIORITY 3
WAIT 2
GIVE MUSIC pop_music_gv
WAIT 30
Example 2
This example shows how the GIVE MUSIC command is used in the Event
Handler. EVENT HANDLER is an advanced command. For more information,
see "EVENT HANDLER" on page 247.
EVENT HANDLER
EVENT CALL ON HOLD: GIVE MUSIC classical_music_gv
END HANDLER
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Standard 8.04
Contact Center Manager