Nortel Meridian Meridian 1 Scripting Manual page 690

Contact center manager
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SIP Contact Center
WAIT 5
ASSIGN CONTACT DATA "SIP_FROM_ADDRESS" TO c_sip_from_add_cv
ASSIGN CONTACT DATA "SIP_TO_ADDRESS" TO c_sip_to_add_cv
ASSIGN c_sip_from_add_cv TO vxmlto
ASSIGN c_sip_to_add_cv TO vxmlfrom
ASSIGN c_play_only_gv TO voicexml
ASSIGN "We will now queue you to an Agent!" TO im
/*Sends the IM assigned above*/
GIVE IVR
SERVICE URI serviceuri
WITH VXML TREATMENT voicexml
PARAMETERS im, vxmlfrom, vxmlto
WAIT 2
/*Checks if the VI_Default_Skillset is in service. If it is the
caller is queued to the skillset.
If it is not, the caller receives an IM and then the call is
disconnected.*/
IF NOT OUT OF SERVICE VI_Default_skillset THEN
ELSE
ASSIGN "All our agents are busy. We are sorry but your call
will be disconnected." TO im
690
QUEUE TO SKILLSET VI_Default_skillset
WAIT 5
GIVE IVR
SERVICE URI serviceuri
WITH VXML TREATMENT voicexml
PARAMETERS im, vxmlfrom, vxmlto
WAIT 2
DISCONNECT
Standard 8.04
Contact Center Manager

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