Give Music - Nortel Meridian Meridian 1 Scripting Manual

October 2007

GIVE MUSIC

Use the GIVE MUSIC command to play music from a specified music route to a
call that is waiting in a queue.
You can define different music routes and apply them to the GIVE MUSIC
command. You can specify these routes for different locations to further
personalize the application for the user.
EVENT HANDLER, an advanced command, can monitor the condition of a call
that an agent answers and places on hold. You can then give the call a specific
music route. For more information, see "EVENT HANDLER" on page 247.
For information about GIVE MUSIC in SIP-enabled contact centers, see "RAN
and MUSIC routes" on page 703.
Script syntax
GIVE MUSIC
Parameter
Enter information for the following parameter:
<music_route>
to the call.
Replace this parameter with a variable of type music or a numeric constant.
Restrictions
This command applies to voice contacts only.
Do not insert the GIVE BUSY or GIVE OVERFLOW command immediately
after the GIVE MUSIC command.
For information about these commands in SIP-enabled contact centers, see "SIP
Contact Center" on page 673.
Scripting Guide for Communication Server 1000/Meridian 1 PBX
<music_route>
The music route that contains the music you want to play
Basic script commands
219