October 2007
END IF
Example 2: Specific month
In this example, callers hear a different recorded announcement depending on
the month in which they contact the contact center. For example, in January, they
hear a recorded announcement describing sales highlights for the month. If there
is no holiday in a particular month, callers hear a default recorded
announcement.
WHERE MONTH OF YEAR EQUALS
VALUE January: GIVE RAN jan_highlights_ran_gv
VALUE Oct: GIVE RAN oct_highlights_ran_gv
VALUE November: GIVE RAN nov_highlights_ran_gv
VALUE Dec: GIVE RAN dec_highlights_ran_gv
DEFAULT: GIVE RAN default_ran_gv
END WHERE
Scripting Guide for Communication Server 1000/Meridian 1 PBX
Intrinsics
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