Nortel Meridian Meridian 1 Scripting Manual page 447

Contact center manager
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October 2007
Script syntax
CONTACT TYPE
Return type
This intrinsic returns the contact type ID to the script.
Examples
Example 1
In this example, the CONTACT TYPE intrinsic is used to route e-mail contacts.
IF CONTACT TYPE = c_contact_type_email_gv THEN
EXECUTE SCRIPT email_handler
END IF
Example 2
In this example, scripts are executed based on their CONTACT TYPE.
WHERE CONTACT TYPE EQUALS
VALUE c_contact_type_email_gv: EXECUTE SCRIPT email_handler
VALUE c_contact_type_voice_gv: EXECUTE SCRIPT voice_handler
DEFAULT: EXECUTE SCRIPT voice_handler
END WHERE
Scripting Guide for Communication Server 1000/Meridian 1 PBX
Intrinsics
447

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