Nortel Meridian Meridian 1 Scripting Manual page 310

Voice processing commands
VALUE 2:
DEFAULT:
END WHERE
QUEUE TO SKILLSET skillset_cv
Syntax when using the GIVE CONTROLLED BROADCAST
ANNOUNCEMENT and OPEN VOICE SESSION commands
The following examples demonstrate the differences between using the GIVE
CONTROLLED BROADCAST ANNOUNCEMENT and OPEN VOICE
SESSION commands.
The GIVE CONTROLLED BROADCAST ANNOUNCEMENT is not
supported in SIP-enabled contact centers.
An enhanced GIVE IVR command replaces the OPEN VOICE SESSION
command in SIP-enabled contact centers. For more information about the GIVE
IVR command in SIP-enabled contact centers, see "GIVE IVR" on page 677.
The syntax for GIVE CONTROLLED BROADCAST ANNOUNCEMENT is:
GIVE CONTROLLED BROADCAST ANNOUNCEMENT {access acddn}
PLAY PROMPT VOICE SEGMENT x
The syntax for OPEN VOICE SESSION is:
OPEN VOICE SESSION {access acddn}
PLAY PROMPT VOICE SEGMENT x
END VOICE SESSION
The GIVE CONTROLLED BROADCAST feature is not supported on a
CS 1000E platform. For more information, see Nortel Product Bulletin
P-2006-0312_Global.
310
ASSIGN English TO lang_cv
ASSIGN Gen_Info_En TO skillset_cv
ASSIGN French TO lang_cv
ASSIGN Gen_Info_Fr TO skillset_cv
VOICE SEGMENT y
Standard 8.04
Contact Center Manager