Nortel Meridian Meridian 1 Scripting Manual page 503

October 2007
6. second_ran
7. closed_ran
8. dayclosed_ran
9. treatment_timer_gv
10. music_route
*/
IF (DATE = holidays_gv)
OR (DAY OF WEEK = weekend_gv)
OR (TIME OF DAY = closed_hours_gv) THEN
GIVE RAN closed_ran
DISCONNECT
END IF
IF NOT OUT OF SERVICE emergency_sk THEN
GIVE RAN emergency_ran
DISCONNECT
END IF
IF OUT OF SERVICE skillset_sk THEN
GIVE RAN dayclosed_ran
DISCONNECT
END IF
QUEUE TO SKILLSET skillset_sk
WAIT 2
GIVE RAN first_ran
GIVE MUSIC music_route
SECTION WaitLoop
Scripting Guide for Communication Server 1000/Meridian 1 PBX
/* Allow time in case an agent is available */
- RAN (RAN route for second
announcement)
- RAN (RAN route for night
announcement)
- RAN (RAN route for day
closed announcement)
- SECONDS (delay time for wait)
- MUSIC (route number for
music)
Using sample scripts
503