Basic script commands
CHANGE PRIORITY IN SKILLSET
Use the CHANGE PRIORITY IN SKILLSET command to change the priority
of a call in a skillset to which it is queued. The priority of the call is changed in
all skillsets listed in the command. Changing skillset priorities applies only to
local skillsets.
Script syntax
CHANGE PRIORITY IN SKILLSET [
PRIORITY
Parameters
Enter information for the following parameters:
<skillset>
call is queued. You can also replace this parameter with a variable returning
a skillset or a skillset list.
<priority>
specified skillset.
Restrictions
This command applies to all voice and multimedia contacts.
The CHANGE PRIORITY IN SKILLSET command cannot be the first
command in a script.
214
<priority>
or
<skillset_list>
The new priority with which you want the call queued to the
<skillset> | <skillset_list>
The skillset, or list of skillsets, to which the
Standard 8.04
] TO
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