Nortel Meridian Meridian 1 Scripting Manual page 694

SIP Contact Center
SERVICE URI serviceuri
WITH VXML TREATMENT voicexml
PARAMETERS im, vxmlfrom, vxmlto
WAIT 2
/*Checks if the VI_Default_Skillset is in service. If it is the
caller is queued to the skillset.
If it is not, the caller receives an IM and then the call is
disconnected.*/
IF NOT OUT OF SERVICE VI_Default_skillset THEN
ELSE
will be disconnected." TO im
END IF
/*The caller's position in queue is calculated and played back to
them using the vars parameter.
When the .wav files contained in the prompttoplay parameter are
being played, %n0 is replaced by vars. */
ASSIGN POSITION IN QUEUE VI_Default_skillset TO
c_position_in_queue_cv
ASSIGN (c_position_in_queue_cv+1) TO vars
ASSIGN "urCurrentlyAtPosition.wav+%n0+InTheQPleaseHold.wav" TO
prompttoplay
694
QUEUE TO SKILLSET VI_Default_skillset
WAIT 5
ASSIGN "All our agents are busy.We are sorry but your call
GIVE IVR
SERVICE URI serviceuri
WITH VXML TREATMENT voicexml
PARAMETERS im, vxmlfrom, vxmlto
WAIT 2
DISCONNECT
Standard 8.04
Contact Center Manager