Intrinsics
DAY OF MONTH
The value returned by this intrinsic is the current day of the month. You can use
this intrinsic to determine whether the current day is a specific day of the month
(the 15th, for example), or is in a range of days (the 2nd through the 10th, for
example).
This intrinsic applies to both voice and multimedia contacts.
Script syntax
DAY OF MONTH
Return type
This intrinsic returns a day (the day of the current month) to the script.
Valid range
The value can range from 1 to 31.
Format
Use a number or a list of numbers from 1 to 31.
Examples
Example 1: Range of days
BestAir Airlines has monthly specials on different flights. Voice contacts calling
BestAir between the 27th and the 31st of each month hear a recorded
announcement that gives information about the upcoming specials for the
month.
You can use a variable to represent a specific period of time. For example, the
variable named monthly_special_gv represents the days between the 27th and
the 31st of each month.
396
Standard 8.04
Contact Center Manager