Troubleshooting
Num
Statement
Rule
After the call is queued to
19
NACD, only use the
QUEUED intrinsic once.
This rule applies only if
you purchased the
Network Skill-Based
Routing feature.
580
Description
The QUEUED intrinsic is not useful to be
tested in a loop if the call is already queued
to NACD.
Standard 8.04
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