Scripting for Multimedia and Outbound
In the script extract above, the following variables are used:
DIW_Skillset_cv
DIW_AppID_gv
DIW_TAPI_String_gv
672
A Skillset Call Variable that will be assign the
Skillset Name
An Integer Global Variable that is set to the HDX
provider ID that was entered in the Database
Integration Wizard
A String Global Variable set to the value %TAPI%
Standard 8.04
Contact Center Manager