Intrinsics
LOC
The value is the location code (LOC) number of the call. The LOC is the first
three digits for private network calls.
This intrinsic applies to voice contacts only.
Script syntax
LOC
Return type
This intrinsic returns an LOC.
Example
In this example, calls are played the appropriate recorded announcement based
on the LOC number of the individual call.
WHERE LOC EQUALS
VALUE 512: GIVE RAN marketing_ran_gv
VALUE 603: GIVE RAN sales_ran_gv
VALUE 776: GIVE RAN accounting_ran_gv
DEFAULT: GIVE RAN company_ran_gv
END WHERE
428
Standard 8.04
Contact Center Manager