Nortel Meridian Meridian 1 Scripting Manual page 729

October 2007
Primary 4 script
/*Primary 4 - Tests misc. commands, for example- estimated
wait time and position in queue.*/
ASSIGN c_play_only_gv TO voicexml
ASSIGN "option4.wav" TO prompttoplay
/*This GIVE IVR command plays an audio file telling the caller
that they have chosen option 4.*/
GIVE IVR
SERVICE URI serviceuri
WITH VXML TREATMENT voicexml
PARAMETERS prompttoplay
ASSIGN "We will now queue you to an Agent!" TO im
/*This GIVE IVR command sends an IM to the caller.*/
GIVE IVR
SERVICE URI serviceuri
WITH VXML TREATMENT voicexml
PARAMETERS im, vxmlfrom, vxmlto
IF NOT OUT OF SERVICE VI_Default_skillset THEN
QUEUE TO SKILLSET VI_Default_skillset
WAIT 5
GIVE MUSIC 10
WAIT 5
ELSE
ASSIGN "There are no agents available so your call will be
disconnected....." TO im
Scripting Guide for Communication Server 1000/Meridian 1 PBX
SIP Contact Center
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