Using sample scripts
DISCONNECT
END IF
IF NOT OUT OF SERVICE skillset_sk THEN
QUEUE TO SKILLSET skillset_sk
WAIT 2
END IF
QUEUE TO NETWORK SKILLSET skillset_network_sk
WAIT 4 /* Just in case an agent is idle*/
GIVE RAN ran_greeting_gv
GIVE MUSIC music_soft_gv
SECTION WaitLoop
WAIT 20
IF NOT QUEUED THEN
END IF
GIVE RAN ran_second_gv
EXECUTE WaitLoop
524
/* Just in case an agent is idle*/
IF NOT OUT OF SERVICE skillset_sk THEN
QUEUE TO SKILLSET skillset_sk
WAIT 2
QUEUE TO NETWORK SKILLSET skillset_network_sk
WAIT 4/* Just in case an agent is idle*/
ELSE
ROUTE CALL mailbox_gv
END IF
Standard 8.04
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