Customerid - Nortel Meridian Meridian 1 Scripting Manual

October 2007

CUSTOMERID

This intrinsic returns the customer ID associated with contact.
Syntax
The intrinsic must be used in conjunction with the CONTACT DATA intrinsic
and must be assigned to a script call variable before use.
ASSIGN CONTACT DATA "CUSTOMERID" TO contact_custID_cv
Return type
This intrinsic returns a STRING variable. For example, 5004.
Example
The following example assigns the customer ID to a call variable and then
increases the priority of the contact if that customer is identified as a priority
customer.
ASSIGN CONTACT DATA "CUSTOMERID" TO contact_custID_cv
ASSIGN CONTACT DATA "%SKILLSET%SKILLSET" TO contact_skillset_cv
ASSIGN CONTACT DATA "%PRIORITY%PRIORITY" TO contact_priority_cv
IF contact_custID_cv = "5004" THEN
/* identify priority Customer */
ASSIGN 1 TO contact_priority_cv
END IF
QUEUE TO SKILLSET contact_skillset_cv WITH PRIORITY
contact_priority_cv
WAIT 2
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