Give Overflow - Nortel Meridian Meridian 1 Scripting Manual

October 2007

GIVE OVERFLOW

Use the GIVE OVERFLOW command to provide an overflow tone to a call
before it is disconnected by the switch. The call can be given an overflow tone at
any time that it is in the CDN queue, except when it is presented to, or answered
by, an agent.
An overflow tone is a fast busy tone.
First treatment
This treatment must be the first treatment that the call receives; otherwise, for
some trunk types, the call is not disconnected automatically by the switch after
the busy tone. This can cause trunks to remain connected until the user
disconnects the call.
Because some statements give an automatic ringback tone, you must analyze the
script carefully to ensure that these commands are not executed before the GIVE
OVERFLOW command. Issuing the ringback tone after the GIVE OVERFLOW
command ensures that the overflow tone is always the first treatment given to the
call. For more information about commands that automatically generate a
ringback treatment, see "Default treatments" on page 84.
Script syntax
GIVE OVERFLOW {CONTROLLED}
Optional
The CONTROLLED keyword is optional in this command.
Scripting Guide for Communication Server 1000/Meridian 1 PBX
Basic script commands
221