Opening The Scripting Tool - Nortel Meridian Meridian 1 Scripting Manual

Contact center manager
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Scripting rules and conventions

Opening the scripting tool

Before you can create or edit scripts for Contact Center Manager, you must log
on to the Contact Center Manager through the Contact Center Manager
Administration tool.
Assumptions
This logon procedure is based upon the following assumptions:
The site and systems that you want to access are set up and configured.
For information about setting up sites and systems, see the Contact Center
Manager Server Installation and Maintenance Guide and the Contact
Center Planning and Engineering Guide.
You know the user ID and password to log on to Contact Center Manager.
If you do not know this information, contact your system administrator or
your contact center administrator.
Logging on for the first time
If you are logging on to Contact Center Manager for the first time after the
system is installed, see the Nortel Contact Center Manager Administrator
Guide. Otherwise, use the following procedure to log on to the system.
After you log on to the system, you can create a shortcut to reduce the number of
steps involved in the procedure. See "Creating a desktop shortcut" on page 95.
90
Standard 8.04
Contact Center Manager

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