Nortel Meridian Meridian 1 Scripting Manual page 745

Contact center manager
Hide thumbs Also See for Meridian Meridian 1:
Table of Contents

Advertisement

October 2007
Command
MOST
LOGGED
AGENTS
OLDEST
OUT OF
SERVICE
POSITION IN
QUEUE
PRIORITY IN
QUEUE
PRIORITY IN
NETWORK
QUEUE
Scripting Guide for Communication Server 1000/Meridian 1 PBX
CS
1000/
Description
M1
Returns the
Yes
skillset in a
skillset list with
the most agents
logged on.
Returns the age
Yes
of the oldest
contact in a
skillset.
Checks whether
Yes
the skillset is out
of service.
Returns the
Yes
position of the
contact in the
skillset queue.
Return the
Yes
priority of the
contact in the
specified skillset
queue.
Return the
Yes
priority of the
contact in the
specified
network skillset.
CS
2100/
Open
DMS
Queue SIP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Scripting Reference
Notes
For DMS: New
in Contact
Center Manager
6.0
745

Advertisement

Table of Contents
loading

Table of Contents