Nortel Meridian Meridian 1 Scripting Manual page 248

Contact center manager
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Advanced script commands
First command
The Event Handler, if included in a script, must be the first command in the
script.
Script syntax
EVENT HANDLER
EVENT
EVENT
EVENT
...
END HANDLER
Restriction
This command applies to voice contacts only.
Parameters
Enter information for the following parameters:
<event_a>, <event_b>, <event_c>
Handler to address.
<statements>
occurs.
Unsolicited events
Use the following unsolicited events to replace the event parameters in the Event
Handler:
Call On Hold
Call Abandon
248
<event_a>: <statements>
<event_b>: <statements>
<event_c>: <statements>
The action that you want the script to take if the event
The events that you want the Event
Contact Center Manager
Standard 8.04

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