Nortel Meridian Meridian 1 Scripting Manual page 803

Contact center manager
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October 2007
example
389
Queued intrinsic
434
example
434
queues
adding calls to agent
adding calls to local skillset
adding contacts to NACD
changing priority of calls in agent
changing priority of calls in local skillset
changing priority of calls in NACD
changing priority of calls in network
skillset
284
remove calls from NACD
removing calls from agent
removing calls from local skillset
removing calls from network skillset
QUEUETYPE
634
queuing
calls to agents
229
calls to local skillsets
contacts to NACD
Quit command
203
and Execute command
example
204
restriction
203
R
RAN
data type
107
giving to call
223
RAN Response Fail
ranges
of days
396
of months
398
using
78
Readvar command
205
,
,
example
254
255
recorded announcement. See RAN
referenced scripts
34
referencing scripts, variables
related documents
21
relational expressions
Equal
461
example
460
Scripting Guide for Communication Server 1000/Meridian 1 PBX
229
232
279
210
276
281
237
239
288
232
279
198
249
,
,
256
257
259
117
Greater Than
Greater Than or Equal
less than
462
less than or equal
limitations
460
not equal
462
set variables and constants
Remove From Agent command
example
214
237
restriction
237
Remove From NACD command
example
282
restrictions
Remove from NACD command
Remove From Network Skillset command
example
288
restriction
288
Remove From Skillset command
example
239
restrictions
removing
calls from agent queues
calls from local skillset queues
calls from NACD queues
calls from network skillset queues
See also deleting
renaming scripts
reporting on calls
resolving validation errors
resources
identifying
usage and commands
restriction
Event Handler command
Log command
restrictions
Change Priority in Agent command
Change Priority in NACD command
Change Priority in Network Skillset
command
Change Priority in Skillset command
Disconnect command
Give Busy command
Give Controlled Broadcast Announcement
command
Give IVR command
462
462
463
461
237
281
281
239
239
237
239
281
188
28
179
42
297
248
253
284
216
218
321
302
Index
288
288
211
276
214
803

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