Problems With Transferring, Placing Conference Calls, Or Music-On-Hold - Nortel Meridian 1 Manual

Symptom:
Problems with transferring, placing conference calls,
or Music-on-Hold
Several users cannot transfer or place conference calls, or calls do not receive
Music-on-Hold. A card that provides conference capability may be disabled.
Look up all system messages and maintenance display codes in the X11
system messages guide and follow the instructions given. If the fault does not
clear, use this procedure.
Replace equipment as described in Meridian 1 hardware replacement
(553-3001-520). You may need to replace one of the following:
— Conference/TDS card: NT8D17
— PS card: QPC43
— 3PE card: QPC441
— Telephone keys
Possible cause
Defective
conference/TDS
card
Clearing network equipment faults
Note: Continually observe and look up system messages as you perform
this procedure.
Action
If there are no messages indicating a fault on any conference loop, test
each conference loop in the system by entering:
LD 38
CNFC loop "loop" represents the conference loop number.
Note: See the X11 input/output guide for other tests.
If the conference loop is disabled, try to enable it by entering:
LD 38
ENLX loop "loop" represents the Conference loop, which is the odd
loop of the Conference/TDS loop pair.
Note: You must enable the card with the command ENLX. Enabling the loops with
the command ENLL does not enable the hardware.
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Meridian 1 Fault clearing