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Symptom:
Problems with transferring, placing conference calls, or
Music-on-Hold
553-3121-210
Standard 3.0
Chapter 25 — Fault locating and clearing
Several users cannot transfer or place conference calls, or calls do not receive
Music-on-Hold. A circuit card that provides conference capability may be
disabled. Look up all system messages in the Option 11C Compact software
guide and follow the instructions given. If the fault does not clear, use this
procedure.
Constantly observe and look up system messages as you perform this
procedure.
You may need to replace:
•
NTMW01 SSC card
•
NTDK22 Fiber Daughter Board
•
Telephone
January 1999