Troubleshooting Guidelines; System Warnings / Errors - Christie Entero RPMWU User Manual

6 Troubleshooting
If the projector is not operating properly, record the symptoms and use this section as a guide. If a solution to
the problem cannot be found, contact your dealer for assistance.
technician is required when opening an enclosure to diagnose any "probable cause".
6.1

Troubleshooting Guidelines

Read, understand and observe all warnings and precautions when diagnosing and servicing the projector.
• Ensure that the projector is plugged in.
• Ensure that cables are connected and not damaged.
• Power OFF the projector, wait 90 seconds to allow for cooling, and Power ON the projector. Check for a
normal power up sequence.
• Check the projector status for error conditions and correct any issues if possible. See
Errors, on page
• Check source reliability. Switch sources if possible.
• Use RS-232 serial communications to communicate with the projector during diagnosis.
6.2

System Warnings / Errors

When the projector finds a system malfunction, it displays a System Warning or a System Error message.
Status and error information is available through:
• LEDs on the input panel of the projector. See 6.2.1 LED Status Display on the Projector.
• Status page in the menu system: access Main menu > Status.
• Status page on the web UI: access Main tab > Status page and click on any category with a yellow or
red indicator. For more information see Appendix B: Web User Interface.
• On screen error messages: access Main > Configuration > Menu Preferences > Display Error
Messages (All).
to appear on-screen.
The status pages in the OSD menu system and the web UI update automatically when the error condition is
corrected. The error code displayed on the status panel on the projector must be cleared manually with
from presentation level (no OSD on screen).
Exit
If an error code recurs, try resetting the projector by turning the projector OFF and ON.
A persistent error code may indicate that you need a Christie accredited service technician.
Entero RPMWU/RPMSP/RPMHD-LED01 User Manual
020-100367-05 Rev. 1 (06-2012)
6-1.
Display Error Messages must be set to "Screen" or "All" for System messages
NOTE:
A Christie accredited service
NOTE:
6.2 System Warnings /
Exit
6-1