Presentations - Polycom ViewStation FX4000 User Manual

Presentations

Symptom
Web browser does not
allow showing
PowerPoint
presentations from the
PC to the ViewStation
FX or VS4000.
PowerPoint
presentation does not
export.
Cannot connect to the
PC from the
ViewStation FX or
VS4000 for
presentation. The PC
name is there but the
PC presentation cannot
be accessed when the
slide button is pressed.
© Polycom, Inc. 2002
Cause
Wrong version of Web browser.
Wrong version of Microsoft Office.
Insufficient disk space.
There are too many presentations
on the ViewStation FX or VS4000.
Only eight presentations are
allowed.
Presentation is too large.
Incorrect password.
Firewall between the ViewStation
FX or VS4000 and the PC.
Too many presenters. The
ViewStation FX or VS4000 allows
a maximum of eight presenters or
PCs to be logged on at one time.
Chapter 8 - Troubleshooting
Solution
Presenting PowerPoint slides works
with Microsoft Internet Explorer
version 3.02 or higher on Windows
95/98/ME and Windows NT/2000
Workstation. Presenting PowerPoint
slides also works with Internet
Explorer 5.5 on Windows
95/98/ME/2000. You may need to
load service packs to your browser.
This function does not work with
Netscape.
Internet Explorer must have Active-X
enabled. It is a requirement of PC
Present.
Use Microsoft Office 97 or 2000.
Slides are converted to JPEG files
and are stored in the Windows/Temp
directory on your PC. Create more
room on your PC.
Delete some presentations from the
ViewStation FX or VS4000 and
restart the system.
Separate large presentations into
two smaller presentations.
Enter the correct password that was
entered on the PC.
Consult your IT manager.
Have extra presenters disconnect.
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