Page 1 ViewStation FX/VS4000 User’s Guide VS4000 User’s Guide February 2001 Edition 3151-10713-001 A1...
Page 3: Important Information
Polycom, Inc. authorized service facility/dealer. The warranty is limited to the original purchaser and is not transferable. Any liability of Polycom, Inc. or its suppliers with respect to the product or the performance thereof under any warranty, negligence, strict liability or other theory will be limited exclusively to product repair or replacement as provided above.
Page 4: Important Safeguards
REN's, contact the local telephone company. • If your ViewStation FX or VS4000 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
Page 5 • If you experience trouble with this equipment, ViewStation FX or VS4000, please contact your equipment provider for repair/warranty information. If your equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 7: Table Of Contents
Quad BRI Network Interface Setup............. 16 Quad BRI and ISDN Information..........16 Connecting the Quad BRI Network Interface Module to the ViewStation FX or VS4000........... 17 Connecting the Quad BRI Network Interface Module to the ISDN BRI Network ............17 LED Activity on the Quad BRI Module ........
Page 8 Placing a Speed-Dial Call..............48 Answering a Video Call ............... 49 Ending a Video Call................50 Placing Telephone Calls with the ViewStation FX and VS4000 (Where Approved) ................50 Placing a Telephone Call ............50 Adding a Telephone Call to a Video Call........ 51 Adding a Video Call to a Telephone Call........
Page 9 Running Diagnostic Tests on a System ..........93 Controlling a System ................94 Sending a Message to a ViewStation FX or a VS4000....... 94 Changing the Setup of a ViewStation FX or a VS4000....... 95 Remotely Placing Video Calls ............. 96 Data Conferencing ...................
Page 10 Dialing Rules 1 ............... 128 Dialing Rules 2 ............... 130 Global Management ................130 Setup ..................131 Info 1 ..................132 System Information and Diagnostics Diagnostics....................... 133 Network Statistics................134 Advanced Network Statistics............... 134 Call Status ................... 134 ViewStation FX/VS4000 User’s Guide www.polycom.com...
Page 11 Network & Communication..............158 IMUX ....................160 LAN/Intranet ..................161 Presentations ..................161 System Control..................163 General Problems ................163 Network Address Translation Before you Start Configuring NAT............165 Setting up NAT..................165 © 2001 Polycom, Inc. ViewStation FX/VS4000 User’s Guide...
Page 12 Peripheral Link (P-LINK) Side LEDs ..............189 PBXs ........................ 190 Switch Protocols....................190 Line Signaling....................191 Restrictions....................... 191 Glossary of Terms .................... 193 The following defines terms related to PRI T1 and E1......193 ViewStation FX/VS4000 User’s Guide www.polycom.com...
Page 13 Contents Frame Rate Specification For ViewStation FX/VS4000 Frame Rate Specification Table............197 ISDN Information ISDN Switches ....................201 ISDN Errors...................... 201 © 2001 Polycom, Inc. xiii ViewStation FX/VS4000 User’s Guide...
Page 14 Contents ViewStation FX/VS4000 User’s Guide www.polycom.com...
Page 15: Getting Started
This chapter helps you quickly set up your system and use its basic features. For the latest information about the software on your system, refer to the ViewStation FX and VS4000 Read Me First. What’s in the Box? The following section describes the contents of the ViewStation FX and VS4000 shipping container.
Page 16: Vs4000
Video cables bag • 3 S-Video cables (yellow) • 3 single RCA cables (yellow) • Serial/Audio Cables bag • 1 DB-9 serial port cable for connection to a touch panel device • 2 pan/tilt/zoom camera cables ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 17: Network Interface Module
About the Remote Control The remote control is an integral part of the system. You can use a remote control to configure and operate the ViewStation FX or VS4000. Once you have the system set up and running, press the yellow INFO button on the remote control for a basic description of the remote control buttons.
Page 18 The ViewStation FX or VS4000 provides two digital microphone pods with the system. A second microphone pod provides enhanced audio pickup for all ViewStation models, except the ViewStation SP. Your ViewStation FX or VS4000 supports a maximum of two microphone pods daisy-chained together. Note...
Page 19: What You Need To Get Started
Chapter 1 Getting Started What You Need to Get Started You need the following items to use your ViewStation FX or VS4000: • For a V.35 network interface, access to your data communications equipment (DCE) or data service unit (DSU) •...
Page 20: Nt-1 Device
Chapter 1 Getting Started Caution The camera is controlled using the remote control that is shipped with the ViewStation FX or VS4000. Manually adjusting the camera can damage the unit. Note The ViewStation FX only supports Polycom wide-angle lenses. Attaching a third-party vendor wide-angle lens can cause damage that is not covered by the product warranty.
Page 21: Setup
ViewStation FX. Set up your ViewStation FX as follows: 1. Place the ViewStation FX on top of the television monitor with the front lip overhanging the top of the television monitor. 2. Place the microphone pods on a flat surface between the meeting participants and the television monitors.
Page 22 6. To prevent cable entanglement, wrap the enclosed cable tie around all of the cables. 7. Put the batteries in the remote controls. You are now ready to set up your network interface. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 23: Network Interface Setup
This section contains basic network interface setup information. For additional information, see Chapter 4, Advanced Configuration. To connect the network interface to the ViewStation FX or VS4000: 1. Insert the light blue keyed RJ-45 cable into the light blue port on the back of the ViewStation FX and VS4000.
Page 24: Connecting The V.35 Network Interface Module To The V.35 Dce
LEDs Figure 1-2. V.35 Network Interface Module (NETWORK side) Note The ViewStation FX or VS4000 V.35 network interface module is not interchangeable with the previous V.35 network interface module. The new module uses HD-44F connectors (Ports 1 and 2), and uses a keyed RJ-45 ViewStation FX/VS 4000 User’s Guide...
Page 25 Chapter 1 Getting Started connector for the serial link to the back panel of the ViewStation FX or VS4000. A HD-44M to DB-25F adapter cable is available as an option to connect existing V.35 network cables, if necessary. For connection to your DCE, Polycom offers the following optional cables: •...
Page 26: Led Activity On The Network Interface Module
The LEDs on the front of the interface module indicate the connection status to the ViewStation FX or VS4000 (Figure 1-1). When you power on the ViewStation FX or VS4000, the following light sequence occurs: 1. Both LEDs flash once to indicate that the LED is working properly.
Page 27: Pri Network Interface Setup
The following information applies to both PRI E1 and the PRI T1. The instructions explain how to connect the PRI network interface module to your ViewStation FX or VS4000 system and how to configure the PRI interface. Connecting the PRI Network Interface Module 1.
Page 28: Connecting The Pri Network Interface Module To The Isdn Pri Network
PRI network interface module to a PBX or other third-party network access device. If you have an in-service PRI line, connect the PRI interface module to an external 12 VDC power source before plugging the PRI line into the ViewStation FX or VS4000. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 29: Led Activity On The Network Interface Module
RJ-45 cable from the CPE/equipment side of the CSU to the PRI network interface module. LED Activity on the Network Interface Module PLINK Side Connecting to the ViewStation FX or VS4000 The following LED activity (see Figure 1-3) can be observed while the PRI network module is being updated.
Page 30: Diagnosing A Problem With The Network Leds
Each ISDN line adds 128 kbps to the possible operating line. ISDN Lines. The ViewStation FX and VS4000 can use up to four ISDN lines. To connect these lines, follow the instructions given in Connecting the Quad BRI Network Interface Module to the ISDN BRI Network.
Page 31: Connecting The Quad Bri Network Interface Module To The Viewstation Fx Or Vs4000
NT-1. If you are not connected to an internal phone system, called a PBX, you will need to connect the ISDN cables from your ViewStation FX or VS4000 to the Quad BRI module to an ISDN network termination (NT-1) device, which is connected to the ISDN wall jack.
Page 32: Led Activity On The Quad Bri Module
On = the clock is synchronized with the switch. Off = the interface card is in reset mode and booting. Left LED (yellow) On = the interface card is active. On = indicates normal operation Both LEDs Off = ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 33: Initial System Configuration
Once you have powered on the ViewStation FX or the VS4000 and television monitor, the Welcome screen appears. Select the language you would like to see on the ViewStation FX or VS4000. Press the arrow buttons on the remote control to highlight a language, and then press the button.
Page 34: System Name
Chapter 1 Getting Started System Name Use the System Name screen to name your ViewStation FX or VS4000. Naming your system makes it easy to find your ViewStation FX or VS4000 on the LAN when it is connected. System names can be up to 34 characters in length.
Page 35: Call Preference
(LAN) or wide area network (WAN). This H.323 screen allows you to configure the H.323 name and extension that can be used to dial either your ViewStation FX or VS4000. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 36: Gatekeeper
Off option. To specify a specific gatekeeper, select the Specify option and enter the gatekeeper’s IP address on the following line. This information is available from your network administrator. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 37: Network Interface Configuration Screens
Chapter 1 Getting Started To have the ViewStation FX or VS4000 automatically find an available gatekeeper, select the Auto option. When you have finished, review your entry for accuracy, then highlight the Save icon and press the button on the remote control.
Page 38 Enable this option if you want to call from the ViewStation FX or VS4000 through the DCE connection to the far end video conferences system.
Page 39 Advanced Dialing If you enabled RS-366 Dialing, the dialing prefixes and suffixes are set for calls from the ViewStation FX and VS4000 V.35. Dialing prefixes are numbers and characters that are sent to your DCE equipment before sending the number dialed. Dialing suffixes define the dialing speed of the DCE equipment.
Page 40 Advanced Dialing screen. When you place a call, there is no need to enter the prefix again - simply select the preferred dialing speed and the ViewStation FX or VS4000 enters the proper prefix.
Page 41: Pri Network Interface Configuration Screens
For additional information about V.35, see the V.35 Advanced Configuration section of Chapter 4, Advanced Configuration. PRI Network Interface Configuration Screens If a PRI network T1 or E1 interface module is installed, the following screens appear. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 42 The PRI Information screen provides an entry for the PRI information that you acquired from your PRI service provider. Figure 1-19. PRI Information You can set the following options on the PRI Information screen: ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 43 PRI Line Type—The PRI Line type is automatically detected in the ViewStation FX and VS4000. • Line Termination—Line termination is required when there is power to the ViewStation FX or VS4000. • Line Signaling—The Line Signaling field of the PRI Information screen provides the following choices: •...
Page 44 Special services such as caller ID blocking and call forwarding are not supported. • Line Signaling—Extended Super Frame (ESF)/Binary 8 Zero Substitution (B8ZS) are the default framing format and default ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 45: Quad Bri System Configuration Screens
ISDN Video Numbers On the ISDN Video Numbers screen, enter the area code or the STD code and ISDN number assigned to your ViewStation FX or VS4000. Your service provider should have given you this number when you purchased your ISDN line. When you are finished, highlight the Save icon and press the button on the remote control.
Page 46 Auto-Detect SPIDs On the Auto-Detect SPIDs screen, enter the Service Profile ID numbers for your ViewStation FX or VS4000. If you are behind an internal phone system (PBX) you may not need to enter SPIDs. Note If the system is unable to find your SPIDs, make sure you are connected and that you entered your ISDN numbers correctly.
Page 47: Outside Line Calls
Outside Line Calls screen. Figure 1-22. Outside Line Calls This number is usually 9 or 0. The ViewStation FX and VS4000 automatically dials this number before your video numbers. Leave this screen blank if you do not need to dial a number to access an outside line.
Page 48 Getting Started Figure 1-23. Telephone Numbers screen You can enter the number to another telephone in the same room as the ViewStation FX or VS4000. When you have finished, highlight the Save icon and press the button on the remote control.
Page 49: Main Calling Screen
This yellow icon indicates that the ViewStation FX or VS4000 is checking to see if the network lines are connected. If the icon changes to a green up arrow, the ViewStation FX or VS4000 has found the network line. If the icon changes to a red down arrow, the ViewStation FX or VS4000 was unable to find the network line.
Page 50: Testing
ISDN lines. Testing Once you have configured your ViewStation FX or VS4000, you can place a test call to one of the numbers that have been pre-programmed into the address book of your ViewStation FX or VS4000.
Page 51: Placing A Video Call Manually
The call progress indicators on the lower left side of the screen indicate that the call is going through. They change progressively to blue, yellow, orange, and green as your call completes. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 52 For V.35 systems, consult your DCE interface for error messages. 6. To end your call, press the CALL•HANG-UP button on the remote control. The following screen appears. Figure 1-28. Call Hangup Choices ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 53: Using Two Numbers
You can also place a video call using the Address Book or Speed Dial. For more information, see the Address Book section of Chapter 2, Using the ViewStation FX and the VS4000. Using Two Numbers To manually place a video call using two numbers, complete the following: 1.
Page 54: Answering A Video Call
ISDN Number Fields Speed Indicator Figure 1-29. ISDN Numbers and Speed Indicators 6. To end the call, press the CALL•HANG-UP button on the remote, which takes you to the CALL•HANG-UP Choices ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 55 If you answer “No,” the system will return to the main calling screen. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 56 Chapter 1 Getting Started Answering a Video Call The ViewStation FX and the VS4000 are set by default to automatically answer incoming calls. You can disable this option on the General Setup screen by selecting System Info>Admin Setup>General Setup. To answer an incoming video call manually, highlight Yes when the...
Page 57: Adjusting Cameras
Use the ZOOM button to zoom in and out. You can adjust the camera on a far site ViewStation FX or VS4000 if that site has the Far Control or Near Camera option enabled. For...
Page 58: Basic Troubleshooting
Remote control not working. Make sure the batteries are installed. Make sure you are pointing the remote control at the ViewStation FX or the VS4000 IR detector. If battery power is low, a low battery icon appears on the main screen.
Page 59: Audio
Not enough volume in a call. The volume is set too low on either the ViewStation FX, the VS4000 or the television monitor. For best results, set the volume on the television monitor to one-half its maximum volume and set the volume on the ViewStation FX or the VS4000 to a comfortable level.
Page 60 Getting Started system, pick up the remote control on the ViewStation FX or VS4000, or press the button on the front of the ViewStation FX. Same picture on first and second monitors. You pressed the SNAPSHOT button. The second monitor is previewing the video on the primary monitor for the snapshot.
Page 61: Using The Viewstation Fx And The Vs4000
Refer to Chapter 1, Getting Started with the ViewStation FX and VS4000, for information on how to manually place a video call. Refer to Chapter 3, Using the ViewStation FX or the VS4000 with a PC, for information on how to place a video call from the web interface.
Page 62: Placing A Speed-Dial Call
3. Use the arrow buttons on the remote control to scroll through the list of names. Press the button when you find the entry you want. The ViewStation FX or the VS4000 automatically begins to dial the video number. Placing a Speed-Dial Call Speed Dial stores the last six numbers dialed from the ViewStation FX or VS4000 if the numbers are in your address book.
Page 63: Answering A Video Call
* button on the remote control. Answering a Video Call You can set your ViewStation FX or VS4000 to answer video calls automatically as follows: 1. From the Main screen, select System Info>Admin Setup>...
Page 64: Ending A Video Call
Placing Telephone Calls with the ViewStation FX and VS4000 (Where Approved) In countries where it is approved, you can connect an analog telephone line to the back of your ViewStation FX or VS4000. This lets you make telephone calls through the ViewStation FX or VS4000 and include audio third parties in your video calls.
Page 65: Adding A Telephone Call To A Video Call
3. Enter the phone number of the third party using the numeric keypad on the remote control and press the button. The ViewStation FX or the VS4000 begins dialing the third party. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 66: Adding A Video Call To A Telephone Call
Chapter 2 Using the ViewStation FX and the VS4000 4. Once the third party connects, press the NEAR or FAR button on the remote control to return to the videoconference. Note 3-way calling is only supported if you have enabled 3-way calling from your local telephone company.
Page 67: Placing Multi-Point Calls
When there are more than two parties participating in a video call it is called a multi-point call. You can have up to four parties participating in a call with the ViewStation FX or the VS4000. If you have a PRI network interface, you can place multi-point calls over a PRI line or over H.323 on the LAN.
Page 68: Multi-Point Viewing Modes
Chapter 2 Using the ViewStation FX and the VS4000 Address Book section of Chapter 2, Using the ViewStation FX and the VS4000. Complete the following steps to place a multi-point video call: 1. Place a video call as described in the Placing a Video Call section of Chapter 1, Getting Started with the ViewStation FX and the VS4000.
Page 69: Multi-Point Password
3. Press the MENU button until you return to the Main screen. Multi-point Password A conference password is sometimes required for a multi-point conference that uses a third-party MCU. The ViewStation FX or VS4000 can be configured to send the MCU the general Meeting Password or the specific Multi-Point Password.
Page 70: Setting Up The General Meeting Password
Chapter 2 Using the ViewStation FX and the VS4000 2. In the Security screen, enable Multi-Point Password, and enter a password. Note This password is usually set up by the system administrator. Figure 2-5. Security Screen Setting Up the General Meeting Password...
Page 71: Chair Control
Password, because it is available in the User Setup screen and it does not require an Admin password to configure. Chair Control Chair Control is a feature that allows any ViewStation FX or VS4000 in a non-H.323 multi-point call to do the following: •...
Page 72: Chair Control Screen Actions
Site overrides voice activated switching and any broadcaster actions from the chair. It does not affect video at other sites. • Stop Viewing Site—Causes your ViewStation FX or VS4000 to go back to voice-activated switching or broadcaster actions as set by the chair.
Page 73: Streaming Video
Chapter 2 Using the ViewStation FX and the VS4000 Streaming Video When you use the streaming feature on the ViewStation FX or the VS4000, other people can watch your presentations or meetings live from a PC. If you have a Call Type icon on your main screen, you are ready to start streaming.
Page 74: Viewing Streams Using Apple Quicktime
1. Enable streaming on your ViewStation FX or VS4000 as described in step 1 ViewStation FX or VS4000 Configuration. 2. Start streaming as described in step 2 of the ViewStation FX or VS4000 Stream Configuration. 3. To view streaming using Apple QuickTime: a.
Page 75 Chapter 2 Using the ViewStation FX and the VS4000 d. You now see the View a Meeting screen. e. Click on the View Streaming Video icon. Enter username and password when prompted. Enter “admin” if no password has been set.
Page 76: Address Book
For information on how to place a call from the address book, refer to the Placing a Call from the Address Book section of Chapter 2, Using the ViewStation FX and the VS4000. To access the Address Book, select the Address Book icon on the Main screen.
Page 77: Editing An Existing Entry In The Address Book
Chapter 2 Using the ViewStation FX and the VS4000 1. Highlight the New icon and press the button on the remote control. The following screen appears: Figure 2-9. New Address Book Entry Screen 2. Highlight the One Site or Multi-Site icon and press the button on the remote control.
Page 78: Deleting Entries In The Address Book
Transferring Address Book You can transfer the contents of your ViewStation FX or VS4000 address book to a far site ViewStation while in an ISDN call (address book transfers can occur between all ViewStation models). To...
Page 79: Using The Global Address Book
 If your organization uses Polycom's Global Management System software and your ViewStation FX or VS4000 is set to subscribe to the GAB server, you can access global addresses. The GAB provides ViewStation FX and VS4000 users with easy, one-button dialing to anywhere in the world.
Page 80: Multi-Point Address Book Entries
This icon indicates that the selected address is an address that was entered manually. These addresses are local to the ViewStation FX or the VS4000 and are not reported to the GAB server. You can edit and delete these addresses from the ViewStation FX or VS4000.
Page 81 Chapter 2 Using the ViewStation FX and the VS4000 2. Highlight the Multi-Site icon and press the button on the remote control. The Multi-Site Meeting screen appears. Figure 2-12. Multi-Site Meeting Screen 3. Use the on-screen keyboard to enter a name for the meeting.
Page 82 Chapter 2 Using the ViewStation FX and the VS4000 8. Highlight the Save icon and press the button, returning you to the main address book screen. To place a multi-point call from the address book, select the multi-point entry and press the CALL•HANG-UP button. All of the sites are called automatically.
Page 83: Adjusting Cameras And Sound
ViewStation FX or VS4000. Adjusting Cameras To adjust the camera on your ViewStation FX or your VS4000, press the NEAR button on the remote control. Your camera's view appears full-screen on the television monitor. A Camera icon appears in the upper right corner pointing towards you.
Page 84 • Primary Camera—Select the camera that is used each time to power on the ViewStation FX or the VS4000. You cannot disconnect the main camera, but you do not have to set it as the primary camera. •...
Page 85: Camera Presets
Using the ViewStation FX and the VS4000 Camera Presets The following sections provide procedures on setting up the ViewStation FX or VS4000 camera. The VS4000 does not currently support this feature. You can set and store up to ten preset camera positions. These ten camera presets can be distributed across the far camera and up to four near-site cameras.
Page 86: Adjusting Sound
Automatic camera tracking is not available with the VS4000 system Adjusting Sound The volume of the ViewStation FX or the VS4000 is related to the volume on the television monitor. Set the volume on the television monitor to one-half its maximum volume and set the ViewStation FX or VS4000 volume at a comfortable hearing level.
Page 87: Snapshots
Note Both sites must have disabled the Snapshot timeout for this feature to work. If one side has not disabled Snapshot Timeout, the ViewStation FX or VS4000 will revert to its default settings © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 88: Closed Caption
1. Start Internet Explorer 4.0 or later or Netscape 4.0 or later. 2. Call the far site. 3. To launch your ViewStation FX or VS4000 Web interface, enter your ViewStation FX or VS4000 IP address in the Address/Location field of your Web browser.
Page 89: Additional Information About Closed Caption
Closed caption works over IP and ISDN calls. Closed caption is only supported when the call occurs between two Polycom ViewStation SP , MP , V.35 or 512 systems running version 6.5 or greater and FX or VS4000 systems running software version 2.5 or greater.
Page 90: Using Optional Equipment
Using the ViewStation FX and the VS4000 Using Optional Equipment You can enhance your videoconferences by using optional equipment. Refer to the ViewStation FX or VS4000 QuickStart for color cable diagrams that show where to connect optional equipment to the ViewStation FX or VS4000.
Page 91: Using The Graphics Cursor
Chapter 2 Using the ViewStation FX and the VS4000 Using the Graphics Cursor The graphics cursor is an arrow (pointer) that you can display and move around on a slide. The cursor is a convenient way to point to a specific item or area of the slide while talking about the item or area.
Page 92 Chapter 2 Using the ViewStation FX and the VS4000 To move the cursor left and right, press the number 4 and 6 buttons, respectively. To move the cursor up and down, press the number 2 and 8 buttons, respectively. To move the cursor diagonally, use the 1, 3, 7, and 9 buttons.
Page 93: Using The Viewstation Fx Or The Vs4000 With A Pc
Using the ViewStation FX or the VS4000 with a PC You can connect the ViewStation FX or the VS4000 directly to a personal computer (PC) running Microsoft Windows. You can also connect the ViewStation FX or VS4000 to a local area network (LAN) to upgrade software, access PowerPoint presentations, or perform remote setup and diagnostics.
Page 94: Connecting To A Pc On A Lan
Complete the following steps to connect your ViewStation FX or VS4000 to a PC on a LAN. 1. Connect the ViewStation FX or VS4000 to the LAN. Insert one end of the provided orange RJ-45 cable into the orange LAN port on the back of the ViewStation FX or VS4000.
Page 95 Chapter 3 Using the ViewStation FX or the VS4000 with a PC 6. Restart your ViewStation FX or VS4000 by powering it off for ten seconds and then on again. The ViewStation FX or VS4000 prompts you to save the changes.
Page 96: Connecting Directly To A Pc Not On A Lan
DHCP server and provides IP addresses for up to 12 PCs. Caution Do not use this setting if your ViewStation FX or VS4000 is on a LAN with other computers. If you do, the ViewStation FX or VS4000 provides IP addresses to the other computers even though the LAN already has a DHCP server.
Page 97 Chapter 3 Using the ViewStation FX or the VS4000 with a PC Figure 3-2. PC TCP/IP Network Screen 2. On the Configuration tab, select the TCP/IP component and click the Properties button. The TCP/IP Properties dialog box appears. There might be more than one TCP/IP component. If so, choose the one for your LAN adapter, not your dial-up adapter.
Page 98 5. Select Internet Options from the Tools menu and make sure that security is set to Medium on the Security tab. Click on “OK.” 6. Enter the IP address of your ViewStation FX or VS4000 on the address line of your browser. (Your ViewStation FX or VS4000 IP address is available on the System Information screen.) The...
Page 99: Presentations
Using the ViewStation FX or the VS4000 with a PC Presentations You can view and present Microsoft PowerPoint slides on a ViewStation FX or VS4000 when it is connected to a PC. Figure 3-4. Presentation Options Screen Slides in a Multi-Point Call This option provides for PowerPoint slides and snapshots to be sent and received in an H.323 multi-point call when all systems are...
Page 100: Presenting Slides
PC. To view a presentation: 1. Launch Internet Explorer 4.0/5.0 or Netscape 4.5. 2. Enter the IP address of one of the ViewStation FX or VS4000 participating in the videoconference. The Welcome page appears. 3. Click on the View a Presentation icon. The Enter a Network Password dialog box appears.
Page 101 Chapter 3 Using the ViewStation FX or the VS4000 with a PC Figure 3-5. Presentation Screen 4. Click the PRESS HERE TO SELECT A POWERPOINT PRESENTATION button. The pcPresent dialog box appears. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 102 Chapter 3 Using the ViewStation FX or the VS4000 with a PC Figure 3-6. pcPresent Screen 5. Enter your name and a password, if one has been established for the videoconference. Note If the security level on your internet browser is set too high, you will not be able to bypass the password.
Page 103 The slides remain on the ViewStation FX or VS4000 as long as they are active on the web browser. Note You can load up to eight presentations on a ViewStation FX or VS4000. Complete the following steps on the ViewStation FX or VS4000 to view the presentation: 1.
Page 104: Slide Presentation Function And Annex D Support
Chapter 3 Using the ViewStation FX or the VS4000 with a PC remote control to highlight a slide and then press the button on the remote control to view it. For more information about the slide you are viewing, press the INFO button on the remote control.
Page 105 The far site must complete steps 1 - 6 (above) to enable the high resolution feature. Once steps 1 - 6 are complete; the ViewStation FX or VS4000 will auto negotiate with other units with the high resolution VGA feature enabled.
Page 106: Remote Management
Using the ViewStation FX or the VS4000 with a PC Remote Management The ViewStation FX or VS4000 has an embedded web server that allows you to manage your system from a PC on the same local area network (LAN). You can perform the following tasks from the ViewStation FX or VS4000 web interface.
Page 107: Running Diagnostic Tests On A System
Click on the Diagnostics icon to access diagnostic tests for the ViewStation FX or VS4000 you are managing. The System Diagnostics web page contains the same diagnostic tests that you can perform from the ViewStation FX or VS4000. The tests that you © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 108: Controlling A System
Sending a Message to a ViewStation FX or a VS4000 From the System Diagnostics web page, click on the Send Message icon to send a message to a ViewStation FX or VS4000. The text message can be up to 100 characters in length. When the Send a Message web page appears, type in your message and click on the SEND MESSAGE button.
Page 109: Changing The Setup Of A Viewstation Fx Or A Vs4000
Chapter 3 Using the ViewStation FX or the VS4000 with a PC Changing the Setup of a ViewStation FX or a VS4000 Click on the Admin Setup icon on the left side of the Manage System web page to change the setup of a system. The General Setup web page appears.
Page 110: Remotely Placing Video Calls
Diagnostics. Remotely Placing Video Calls You can place a call on a ViewStation FX or a VS4000 from the web interface. On the Manage System web page, click on the Place A Call icon. The Dial a Video Call web page appears.
Page 111 3. If placing the call manually, enter the video numbers or extension and dialing speed, and click on the CALL button. If remote monitoring is enabled for the ViewStation FX or VS4000, you can watch the call go through at the bottom of the page where call status information and streaming video snapshots from the call are displayed.
Page 112: Data Conferencing
Follow these steps to connect and use this configuration: 1. Use the provided blue RJ-45 cable to connect the ShowStation LAN card to the blue LAN port on the back of the ViewStation FX or VS4000. You can also connect the ShowStation and ViewStation FX or the VS4000 to the same LAN.
Page 113: Using Microsoft Netmeeting
Complete the following steps to access NetMeeting: 1. Open Internet Explorer 4.0 or higher or Netscape 4.5 on your PC and enter the IP address of the ViewStation FX or VS4000 in the Address field. The ViewStation FX or VS4000 web interface Welcome page appears on your PC.
Page 114: Netmeeting Application Sharing
Chapter 3 Using the ViewStation FX or the VS4000 with a PC 6. In the Address field, enter the IP address of the ViewStation FX or VS4000 that is connected to your PC. For easy reference, the IP address of the ViewStation FX or VS4000 is provided on the How to Start a NetMeeting Call web page.
Page 115: Netmeeting H.323 Calls
Chapter 3 Using the ViewStation FX or the VS4000 with a PC Calls from a ViewStation FX or VS4000 to NetMeeting must be at line speeds higher than 64 kbps. You cannot use application sharing with NetMeeting while in an H.323 call with a ViewStation FX or VS4000.
Page 116: Upgrading Software
PC. Caution Do not power off the ViewStation FX or VS4000 during the software update process. If you turn off a ViewStation FX or VS4000 during the download process, your system reverts to its original software version.
Page 117 4. Click on the SoftUpdate button. The IP Address dialog box appears. 5. Enter the IP Address of the ViewStation FX or VS4000 you want to update and an administrator password, if one is required. Click on OK. A System Info dialog box appears.
Page 118 Chapter 3 Using the ViewStation FX or the VS4000 with a PC Figure 3-12. System Information Dialog Box 6. Click on the Continue button to start the update process. During the software upgrade, the software interface will inform you of the upgrade status. When finished, click on the “OK” button to close the dialog box.
Page 119: Advanced Configuration
Figure 4-1. Video Network Screen Advanced V.35 Setup You can define parameters for each call connection function on the Advanced V.35 Setup screen. To access this screen, select System Info>Admin Setup>Video Network> Advanced V.35 Setup. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 120: Broadcast Mode
ViewStation FX or VS4000 or H.331-compatible systems. Figure 4-3. Video Network Screen One ViewStation FX and VS4000 can send video and audio to many ViewStation FX and VS4000s or other H.331-compatible systems, ViewStation FX/VS 4000 User’s Guide...
Page 121 H.263 enhanced video Video Protocol algorithm. Far end systems that support H.263 receive H.263, for far end systems that support H.261, ViewStation FX and VS4000 automatically adjust to H.261 video. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 122: Dialing Speeds
RS-366 calls. Nx56 and Nx64 are for H.320 calls, while IPx56 and IPx64 are for H.323 calls. For non-dialed calls the call speed is determined by the DCE. Figure 4-5. Dialing Speeds Screen ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 123: Advanced Dialing
Advanced Dialing If you enabled RS-366 Dialing, the dialing prefixes and suffixes are set for calls from the ViewStation FX and VS4000 V.35. Dialing prefixes are numbers and characters that are sent to your DCE equipment before sending the number dialed. Dialing suffixes define the dialing speed of the DCE equipment.
Page 124 Chapter 4 Advanced Configuration Figure 4-7. Calling Profiles in Advanced V.35 Screen When you have finished, review your entry then highlight the Save icon and press the button on the remote control. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 125: Advanced Pri Configuration
Advanced Configuration Advanced PRI Configuration Advanced PRI Setup The ViewStation FX or VS4000 lets you define several advanced PRI options for both T1 and E1 PRI network interface modules from the Advanced PRI Setup screen (For T1 interface: System Info>Admin Setup>Video Network>IMUX>PRI Network>PRI Setup>Advanced PRI Setup: For an E1 interface: System...
Page 126: International Dialing Prefix
For most cases, the default value of 0 is correct. Always use the value 0 when connected to a PBX. A non-zero value should not be required in Europe. Values greater than 31 are reserved for internal use, and must not be used. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 127: Restore Default
The Dialing Speeds screen allows you to specify the dialing speeds that will be available when you place a call. Use the arrow buttons on the remote to highlight the box to the right of each speed and © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 128 Chapter 4 Advanced Configuration press the SELECT button to select a speed. Once a speed is selected, a red check mark will appear Figure 4-10. Dialing Speeds Screen ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 129: Advanced Bri Configuration
The following sections describe the settings that are accessible from the ICMS on the Inverse Multiplexer Information screen: • Numbers: Highlight and select IMUX Information icon and press the SELECT button on the remote to configure your IMUX module © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 130 • Advanced Dialing: On the Advanced Dialing screen, you can define how each ISDN channel will be dialed. Normally, channels are dialed in parallel. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 131 Use the arrow buttons on the remote to highlight the box to the right of each speed and press the SELECT button to select a speed. Once a speed is selected, a red check mark will appear. Figure 4-14. Dialing Speeds Screen © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 132: Advanced Lan/H.323 Configuration
Figure 4-15. H.323 Configuration Screen By selecting the different icons, you can access configuration screens for all of the ViewStation FX or VS4000 H.323 features. The following sections describe the settings that are accessible from these icons. LAN/Intranet...
Page 133 Server option for this field. Caution Do not select the Server option if your ViewStation FX or VS4000 is on a LAN with other computers. If you do, the VS4000 provides IP addresses to the other computers on the LAN even though the LAN already has a DHCP server.
Page 134: Setup
Setup This screen allows you to configure the H.323 name and extension that can be used to dial your ViewStation FX or VS4000. Your system name appears as your H.323 name, but you can change it on this screen. You can also change the extension to a number that is easy to remember.
Page 135: Gateway
The gatekeeper then directs the call to the gateway that is identified with a prefix. In the following example, the ViewStation FX or VS4000 inserts the prefix “90” before the number when dialing a 256K Gateway call.
Page 136: Dialing Speeds
Use this screen to set the IP dialing speeds that are available for selection when placing a call. You can set a limited number of speeds to simplify dialing for your users. Figure 4-21. H.323 Dialing Speed Screen ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 137: Quality Of Service (Qos), Firewalls And Nat Support
This is supported in calls with end points that also support dynamic bandwidth. 4. System is behind a NAT—Alerts ViewStation FX or VS4000 to use the IP address that appears in the NAT outside (WAN) ©...
Page 138: Snmp
System is behind a NAT is not selected. 5. NAT outside (WAN) address—Specifies the external IP address used by your NAT. If ViewStation FX or VS4000 is unable to discover your external IP address automatically, you can enter it here.
Page 139: Global Address Book
Chapter 4 Advanced Configuration • A ViewStation FX or VS4000 is in a telephone or video call. • A telephone or video call has disconnected. You can enter the following information on this screen: • Enable SNMP—Enable SNMP in this field.
Page 140: Server
Server IP Address—Enter the IP address for the GAB server. • Server Password—Enter the GAB server password, if there is one. • Display Global Addresses—When you enable this option, global addresses appear in the ViewStation FX or VS4000's address book. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 141: Preferences
ViewStation FX or VS4000's address appears in the GAB when powered on. If you do not enable this option, the ViewStation FX or VS4000 has access to the GAB, but does not appear in the global address books of other ViewStation FX or VS4000.
Page 142: Dialing Rules 1
ViewStation FX or VS4000 that are placing and receiving calls. For example, if you live in Paris, your ViewStation FX or VS4000 number appears correctly in the address books of a system in Paris, a system in Sydney, a system in New York, and a system in Cape Town.
Page 143 PBX. Sites that dial your system with the same area code (or city code) and prefix dial using only your extension number. For example, if your ViewStation FX or VS4000 number is 1 512 231 5432 and you set 5 as the number of digits in your extension, a system with the number 1 512 231 5632 will use15432 to dial your system.
Page 144: Dialing Rules 2
9 before dialing a 1-800-xxx-xxxx number. Enable the Always Dial Area Code option if you must dial the area code to sites that have the same area code as your ViewStation FX or VS4000. This is sometimes necessary for 10-digit dialing.
Page 145: Setup
For privacy reasons, you can enable this option only from the near site ViewStation FX or VS4000. Users with a ViewStation FX or VS4000 in their private office might not want the system administrator to be able to view their office at any time.
Page 146: Info 1
Typically, the GMS administrator assigns the account number. • Validate Account Number—When the call connects, the ViewStation FX or VS 4000 verifies that the account exists with the GMS server. If the account does not exist, the call is disconnected. •...
Page 147: System Information And Diagnostics
The Diagnostics, User Setup, and Admin Setup icons link to screens where you can perform various setup and diagnostic tasks. Diagnostics You can view network statistics and perform various diagnostic tests from the ViewStation FX or VS4000’s Diagnostics screen. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 148: Network Statistics
Figure 5-2. System Diagnostics Screen You can also view statistics and run these diagnostic tests from the ViewStation FX or VS4000’s web interface. For information on how to do this, refer to the Remote Management section of Chapter 3, Using the ViewStation FX or the VS4000 with a PC.
Page 149: Color Bars
Once you have reset the system, your system walks you through the system configuration screens as it did when you powered on the ViewStation FX or VS4000 for the first time. To reset © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 150 Chapter 5 System Information and Diagnostics the system, enter the ViewStation FX or VS4000 serial number and select the Reset button. Note Be sure to copy system information before resetting a system. All settings are lost when you reset the system.
Page 151: User Setup
Mute Auto Answer Calls • • Far Control of Near Camera • Camera Direction • Allow Remote Monitoring • Meeting Password • Far site name display time • MP Mode Figure 5-3. User Setup Screen © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 152: Admin Setup
MENU button on the remote control. Press the CALL•HANG-UP button to return to the Main screen. You can also view and change the setup of your ViewStation FX or VS4000 from the ViewStation FX or VS4000 web interface. For information on how to do this, see the Remote Management section of Chapter 3, Using the ViewStation FX or the VS4000 with a PC.
Page 153: General Setup
VS4000 answer incoming calls automatically. • Allow Dialing—Enable this option to allow users to place calls from the ViewStation FX or VS4000. If this option is disabled, the ViewStation FX or VS4000 only receive calls. You can still place calls from the web interface.
Page 154: Video Network
IMUX • Call preference • Multipoint Setup • Dialing Speeds For BRI network interface: • IMUX • Call Preference • Multipoint • ISDN Video Network The following section briefly describes each of these screens: ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 155: Multi-Point Setup
Call Preference Use this screen to set the types of call that can be dialed from the ViewStation FX or VS4000. If you do not have the proper equipment connected for the type of call you've chosen, you see a message instructing you to power off the ViewStation FX or VS4000 and connect the equipment.
Page 156: Advanced V.35 Setup
PBX, enter the prefix number for an outside line. • PRI Network - For more information, refer to the Advanced PRI Configurations chapter. • Dialing speeds - This screen lets you select the speeds that will be displayed on the video phone. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 157 PRI Line Type—The PRI Line Type is auto-detected on bootup by the ViewStation FX/VS4000. – Line Termination—A Line terminator is required when the ViewStation FX or VS4000 is powered down. – Line Signaling—The Line Signaling field of the PRI Information screen provides the following choices: –...
Page 158: Lan/H.323
24, and the D Channel location for an E1 line is 16. – Network Mode—User customer premises equipment (CPE) is the default setting on the ViewStation FX or VS4000. – Clock Source—External is the default setting on the ViewStation FX or VS4000.
Page 159: Phone/Audio
• Adjust the volume of the sounds that the ViewStation FX or VS4000 makes when you select an object on the screen with the remote control.
Page 160: Video/Camera
Figure 5-9. Camera Setup Screen High Resolution Camera and 4CIF Implementation Both the ViewStation FX and VS4000 support 4CIF, a video resolution standard defined by 704 pixels per line and 576 lines per video image. 4CIF resolution is four times higher than CIF (352 pixels per line and 288 lines per video image), a standard commonly supported on video communications systems.
Page 161: Monitor Setup
Cameras in Chapter 1 Monitor Setup Use the Monitor Setup screen to set monitor and viewing options. Access the Monitor Setup screen through System Info>Admin Setup>Video Camera>Monitors. Figure 5-10. Monitor Setup screen © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 162: Vga
Note If the Snapshot timeout is not disabled on both sides, the ViewStation FX and VS4000 will revert to its default timeout of four minutes. • Number of Monitors—Select the number of monitors connected to your system.
Page 163: Security
Security Use the Security screen to set the passwords used to access your ViewStation FX or VS4000 remotely. You are not required to set passwords on your ViewStation FX or VS4000. For information about setting up multi-point password, please refer to “Multi-point Password.”...
Page 164: Multi-Point Password
Multi-point Password A conference password is sometimes required for a multi-point conference that uses a third-party MCU. Additional information is detailed in Multi-point Password section of Chapter 2, Using the ViewStation FX and the VS4000. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 165: Software/Hardware
RS-232 Use the RS-232 setup screen on the ViewStation FX or VS4000 to set the baud rate and the modes for the serial port on the back of the unit. To access the RS-232 setup screen, do the following: From the System Information menu, select Admin Setup>Software/Hardware>RS-232.
Page 166 Control Mode In Control Mode, a device (for example, a PC) connected to the RS-232 port can control the ViewStation FX or VS4000 using the Remote Control API. The ViewStation FX and VS4000 Remote Control API document is available on the Documentation CD.
Page 167 VS4000. The RS-232 port is used as a data channel over an H.320 video call. Data received from the RS-232 port on the near-end ViewStation FX or VS4000 station is pushed through the call to the far-end endpoint and then transmitted to the endpoint’s RS-232 port.
Page 168: Hardware Information
Pass-Thru Mode, but the far site is set to Control Mode, then the device connected to the near site RS-232 port can be used to control the far site ViewStation FX or VS4000, using the far site’s Command Line Interface.
Page 169: Troubleshooting
Symptom Cause Solution Not enough volume during Volume set too low on the Turn up the ViewStation FX or VS4000 a call. ViewStation FX or VS4000. volume using the remote control. Volume set too low on the monitor. Turn up the volume on your monitor or external amplifier.
Page 170: Video
Audio input is overdriven on the Turn down output of wireless when using an external ViewStation FX or VS4000. microphone. Put the ViewStation FX or wireless microphone. VS4000 in local loop and adjust microphone output until you hear audio coming back clear and crisp with no clipping.
Page 171 The VCR input is selected and the Select a different input on the VCR is idle or not running. Most ViewStation FX or VS4000 or play a VCRs generate a blue screen tape on the VCR. when the tape is not playing.
Page 172: Network & Communication
SPIDs. Check that your ISDN line is You may want to contact your ISDN provisioned for Voice/Data, Voice provider and ask them to switch your Data. line to the NI 1 protocol standard. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 173 Green: – video sync ok System is waiting for an LAN is not operating. Check connections to the hub. IP address. System Info Contact your network administrator. screen shows “waiting” in IP address field. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 174: Imux
Cannot select 112 or 128 Speeds do not show when Add line speeds by going to the IMUX Dialing speeds for BONDING selecting the speed icon. Speeds screen. calls from the speed selection icon on the Video Phone. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 175: Lan/Intranet
LAN traffic. There is a firewall between your Consult your network administrator. PC and your ViewStation FX or VS4000. Your PC is on a different subnet Change your PC or ViewStation FX and there is router between you...
Page 176 Wrong version of web browser. For viewing snapshots or slides from web. the Web, the ViewStation FX or VS4000 supports Internet Explorer 3.02 or higher. The ViewStation FX or VS4000 supports Netscape 4.0 or higher. Incorrect viewing password. To check the slide and snapshot...
Page 177: System Control
Security menu. System starts in the System software is corrupt or not Load system software on the Software Update loaded properly. ViewStation FX or VS4000 from your screen. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 178 Chapter 6 Troubleshooting ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 179: Network Address Translation
H.323 compliant. This feature allows you to receive and place calls when operating the ViewStation FX or VS4000 behind a router which uses NAT but is not fully H.323 compliant. Although it is best to use full H.323...
Page 180 IP address of your ViewStation FX or VS4000. 6. To accept incoming calls, open and redirect port 1720 to the IP address of your ViewStation FX or VS4000. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 181: Video And Audio Input And Output Levels
Video and Audio Input and Output Levels Video Levels This information applies to all Polycom videoconferencing products. Video Output Levels Composite and S-video outputs: • 75 ohm output typical • NTSC or PAL video standard waveform • 1.0 Vpp typical per NTSC/PAL standard •...
Page 182: Audio Input Levels
Appendix B Audio Input Levels RCA audio input connectors • 10 K ohm minimum input impedance • 1.0 Vpp full scale input expected • All audio inputs are AC coupled ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 183: V.35 Technical Information
V.35 Technical Information Serial Interface Control Signals The ViewStation FX and the VS4000 is designed to be compatible with tested network equipment without any modification from the user. If your network equipment varies from conventional V.35 video implementations, you can adjust the operation of the signals. Use the following technical information with information provided by your network equipment vendor to customize your V.35 interface:...
Page 184: State Machine
If not last digit go to state 4 else continue Call connects on network DSR = 1 AND/OR DCD = 1 (AND/OR DSR = 1 <note 1>) RTS = 1<note 2> DATA FLOW STARTS DATA FLOW STARTS User Hang-up Far End Hang-up ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 185: In-Bound Call State Machine
Note 3: DTR does not act as shown but remains at a high voltage if DTR is set to ON in the V.35 Advanced Configuration screen. In-bound Call State Machine State ViewStation FX or VS4000 Signals Network Equipment Signals Initial State: Initial State: DTR = 0 <note 3>...
Page 186: Non-Dialed User Initiated Call State Machine
Note 3: DTR does not act as shown but remains at a high voltage is DTR is set to ON in the V.35 Advanced Configuration screen. Non-dialed User Initiated Call State Machine State ViewStation FX or VS4000 Signals Network Equipment Signals Initial State: Initial State: DTR = 0 <note 3>...
Page 187: Non-Dialed Network Initiated Call State Machine
DTR = 0 <note 3> A falling edge on DSR or DCD is interpreted by CRQ = 0 the ViewStation FX or VS4000 as a Hang-up. All signals go low if Far End or User hang up is <note 4>...
Page 188 DTR = 0 <note 3> A falling edge on DSR or DCD is interpreted by CRQ = 0 the ViewStation FX or VS4000 as a Hang-up. All signals go low if Far End or User hang up is <note 4>...
Page 189: Crypto Resync
On this screen you can enable crypto resync, set the time between pulses (in seconds), and set the pulse width (in milliseconds). If the ViewStation FX or VS4000 is in a call, and it loses H.320 synchronization, it continuously sends the resynchronization pulses at the specified rate with the specified pulse width until H.320...
Page 190: Hd-44M To Rs-366/V.35 "Y" Cable Diagram
Appendix C V.35 Technical Information HD-44M to RS-366/V.35 “Y” Cable Diagram ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 191: Pinout To The Hd-44M To Rs-366/V.35 "Y" Cable Diagram
Appendix C V.35 Technical Information Pinout to the HD-44M to RS-366/V.35 “Y” Cable Diagram © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 192: Hd-44M To Rs-449/S-422 "Y" Cable Diagram
Appendix C V.35 Technical Information HD-44M to RS-449/S-422 “Y” Cable Diagram ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 193: Pinout To The Hd-44M To Rs-449/S-422 "Y" Cable Diagram
Appendix C V.35 Technical Information Pinout to the HD-44M to RS-449/S-422 “Y” Cable Diagram © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 194: Ascend Hd-44M To Hd-44M Cable Diagram
Appendix C V.35 Technical Information Ascend HD-44M to HD-44M Cable Diagram ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 195: Pinout For The Ascend Hd-44M To Hd-44M Cable Diagram
Appendix C V.35 Technical Information Pinout for the Ascend HD-44M to HD-44M Cable Diagram © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 196 Appendix C V.35 Technical Information ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 197: Pri Technical Notes
Overview The PRI interface is just one of several interfaces you can use with the Polycom ViewStation FX or VS4000. To use the PRI interface, you must connect a PRI network interface module, which is an external unit, to the ViewStation FX or VS4000. For more information...
Page 198: P-Link Side Of The Pri Network Interface Module
64 kbps B channels and one D channel (channel 16). Therefore, the aggregate data capacity • T1 - 1472 kbps • E1 - 1920 kbps The T1 and E1 also have different methods of signaling and framing. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 199: Network Cable And Network Connection
The term upstream refers to network devices that are closer to the telephone service provider. The term downstream refers to network devices that are closer to the Polycom video communications unit. For example, the PRI network interface module might be downstream from your PBX, which, in turn, is downstream from a telephone company switch.
Page 200: Channel Service Unit
In the Line Buildout field, select an appropriate dB setting. The telephone company usually determines the dB value by measuring the characteristics of the line. If an external CSU was previously used, use the setting selected for that CSU. Otherwise, start with 0. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 201: External Power Supply
External Power Supply The PRI network interface module gets its power from the ViewStation FX or VS4000 over the P-LINK cable. The FX or VS4000 must be powered on and booted in order to provide power to the module. If the FX or VS4000 displays a Softupdate screen, the FX or VS4000 is not supplying power over the P-LINK cable.
Page 202 LED goes out and a solid red LED is displayed. The ViewStation FX or VS4000 Solid green LED is fully synchronized with the network and is ready to use. E1 PRI Network Interface Module...
Page 203: Peripheral Link (P-Link) Side Leds
Solid red LED and solid yellow and receiving AIS Alarm Indication Signal (unframed all-ones). The ViewStation FX or VS4000 Solid green LED is fully synchronized with the network and is ready to use. Peripheral Link (P-LINK) Side LEDs The P-LINK side of the PRI network interface module has two vertical LEDs: green and amber.
Page 204: Pbxs
The selection of valid switch protocols depends on both the country and PRI network interface module type, which is either T1 or E1. For E1, NET5/CTR4 is the default. NET5/CTR4 is the standard ETSI protocol derived from ITU Q.931. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 205: Line Signaling
Outbound calls are dialed starting with channel 1, so B-channels routed to the PRI network interface module from the upstream PBX or switch should be a contiguous range beginning with channel 1. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 206 D-channel, and a backup D-channel is not supported. QSIG signaling, known as PSS1, is not supported. However, a PRI network interface module can be connected to a PISN through a gateway using ordinary ETSI DSS1 signaling. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 207: Glossary Of Terms
Used in North America only. Downstream Away from the network and towards the Customer Premise Equipment. A 2.048 Mbps carrier that supplies 30 data channels at 64 kbps and one signaling channel. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 208 PBX. PABX Private Area Branch Exchange (see PBX). Private Branch Exchange. Peripheral Link P-LINK. Proprietary serial interface for connecting PRI or V.35 modules to an ViewStation FX or VS4000. P-LINK Peripheral link. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 209 The side of a PRI network interface module that connects to an FX or VS4000. A 1.544 Mbps carrier, which supplies 23 data channels at 64 kbps and one signaling channel. Upstream Towards the network and away from the Customer Premise Equipment. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 210 Appendix D PRI Technical Notes ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 211: Frame Rate Specification For Viewstation Fx/Vs4000
Frame Rate Specification For ViewStation FX/VS4000 Frame Rate Specification Table TV MODE 2 Way 3 Way 4 Way NTSC 12.5 8.33 © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 212 Appendix E Frame Rate Specification For ViewStation FX/VS4000 ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 213: Isdn Information
On an ADTRAN NT-1 ACE ISDN termination unit, you should see the following status lights when your ISDN lines are properly connected. Status Ready Error Power The dip switches should be set as follows: Configuration Termination SHORT NONE LONG © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 214: Isdn Information
The dip switches should be set as follows: Switches On an Alpha Telecom (AT1) UT620F, you should see the following status lights when your ISDN lines are properly connected. Status Power ST&U Back The dip switches should set as follows: Switches ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 215: Isdn Switches
The destination address is not serviced by the No route to destination intermediate network through which the call is routed. The specified channel does not provide sufficient Channel unacceptable service quality to accept the requested connection. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 216 A normal has occurred with no standard cause Normal, unspecified applying. No resulting action is required. No circuit/channel The call can not be taken because no appropriate available channel is available to establish the connection. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 217 Bearer capability not The network cannot provide the bearer capability implemented requested by the user. Channel type not The requested channel type is not supported by implemented the network or the destination equipment. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 218 Indicates that an attempt was made to connect to Incompatible destination non-ISDN equipment. For example, to an analog line. Invalid transit network The ISDN exchange was asked to route the call specified through an unrecognized intermediate network. ViewStation FX/VS 4000 User’s Guide www.polycom.com...
Page 219 D-channel error. A timer expiry initiated an error-handling Recovery on timer expiry (recovery) procedure. This problem is typically temporary. Protocol error, An unspecified D-channel error when no other unspecified standard cause applies. © Polycom, Inc. ViewStation FX/VS 4000 User’s Guide...
Page 220 There is either a switch protocol error, or (in the switch/network inactive United States or Canada) a SPID assignment problem. The ISDN signaling code has encountered an ISDN command error processing an ISDN action. ISDN adapter processing error busy-wait and retry. ViewStation FX/VS 4000 User’s Guide www.polycom.com...

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Vs4000

Polycom ViewStation FX User Manual

Getting Started

Using the Viewstation FX and the VS4000

Using the Viewstation FX or the VS4000 with a PC

Advanced Configuration

System Information and Diagnostics

Troubleshooting

Network Address Translation

Video and Audio Input and Output Levels

V.35 Technical Information

PRI Technical Notes

Frame Rate Specification for Viewstation FX/VS4000

ISDN Information

Quick Links

Troubleshooting

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Summary of Contents for Polycom ViewStation FX