Polycom ViewStation FX4000 User Manual page 288

ViewStation FX/VS4000 User Guide
Camera voice tracking
does not work properly.
Blue screen in the PIP
window.
Near site camera does
not pan or tilt.
In a multipoint call, the
ViewStation FX or
VS4000 MCU displays
a picture of a telephone
instead of video for a
particular endpoint.
290
The camera tracking was turned
off by near or far site.
The far site is speaking.
The far site is very noisy.
The near site is on mute.
Near-site is noisy or too many
people talking at once.
No video input.
The camera selection is incorrect
The VCR input is selected and the
VCR is idle or not running. Most
VCRs generate a blue screen
when the tape is not playing.
You are attempting to move a
camera that does not have
pan/tilt/zoom capabilities.
To indicate that a particular
endpoint which cannot
downspeed at the correct data
rate is admitted to the multipoint
call as an audio call only, the
ViewStation FX or VS4000 MCU
displays a picture of a telephone in
the screen area corresponding to
that endpoint call.
Camera tracking is turned off when
the near or far site moves your
camera. Press the AUTO button on
the remote control to restore
tracking.
Environmental factors, such as hard
surfaces, large windows, hard floors,
and the way the unit is mounted on a
wall or alcove can fool voice tracking.
The camera stops tracking when the
far site speaks to prevent the camera
from pointing to your monitor
speaker.
The camera stops tracking when the
far site has a loud noise. Try setting
the ViewStation FX to track to
camera presets.
The near site camera does not track
when the near site is on mute. Toggle
mute function with the MUTE button
on the remote control.
Reduce the noise in the room.
Check that there is a video source
present on the selected input.
Check camera selection on the
Camera screen.
Select a different input on the
ViewStation FX or VS4000 or play a
tape on the VCR.
Make sure you have selected a
pan/tilt/zoom camera.
This is normal.
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