Polycom ViewStation EX Getting Started Manual
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Polycom ViewStation EX Getting Started Manual

Polycom ViewStation EX Getting Started Manual

Polycom viewstation ex: user guide
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Download this manual See also: Administrator's Manual, User Manual
Getting Started Guide
for ViewStation EX, FX, and VS4000
March 2004 Edition
3725-21642-001/A

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Summary of Contents for Polycom ViewStation EX

  • Page 1 Getting Started Guide for ViewStation EX, FX, and VS4000 March 2004 Edition 3725-21642-001/A...

  • Page 2: Trademark Information

    Polycom®, the Polycom logo design, and ViewStation® are registered trademarks of Polycom, Inc., and Global Management System are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Setting and Using Camera Presets ...14 Switching Between the Main Screen and the Full Screen ...16 Working with the PIP ...16 Enabling Automatic Voice Tracking (ViewStation EX and FX only) ...17 Sending Snapshots ...18 Streaming a Conference to the Web...19 Controlling What You Hear ...
  • Page 4 Displaying the Far Site’s Name When the Call Connects ...43 Adjusting for Strong Room Lighting ...44 Video Conferencing Tips ... 45 Tips for Great Meetings...45 Tips for Great Video ...45 Tips for Great Audio ...45 Tips for Sharing Documents...46 EX, FX, VS4000 TATION POLYCOM VIDEODOCUMENTATION...

  • Page 5: Using This Guide

    © P OLYCOM Getting Started Guide When you attend a meeting using a Polycom ViewStation video conferencing system, you’ll see that it’s very much li meeting you attend in a physical conference room. You see and hear other people and they see and hear you.
  • Page 6 21 Working with the Address Book on page 30 Including Multiple Sites in Calls on page 33 Changing the Way Calls Are Answered on page 40 Customizing Your Workspace on page 42 Video Conferencing Tips on page 45 POLYCOM VIDEODOCUMENTATION...

  • Page 7: System Basics

    ViewStation systems now come with the remote control shown on page 4. Throughout this document, the instructions refer to the buttons on this remote control. If you use the older version of the remote control, refer to the illustration on page 5. © Polycom, Inc.

  • Page 8: New Viewstation Remote Control

    Delete letters or numbers Enter numbers; move the camera to a stored position Access the online help; access Technical Support if your organization uses the Global Management System; access the Network Status screen if you are in a call POLYCOM VIDEODOCUMENTATION...

  • Page 9: Original Viewstation Remote Control

    Return to a menu screen from a full scree view or return to the previous screen © Polycom, Inc. Original ViewStation remote control YSTEM ASICS Place or end a call Show a far-site camera or video source...

  • Page 10: Getting More Information

    To unmute your system, press If you want to change the way your system handles incoming calls, see Changing the Way Calls Are Answered on page 40. Mute. POLYCOM VIDEODOCUMENTATION Help.

  • Page 11: Placing A Video Call

    Placing a Video Call © Polycom, Inc. You can use your system to place a video call in any of these ways: Using the system’s address book Entering a name or number Choosing from a list of frequently-called sites Calling by Using the Address Book The address book is a list of names and numbers that’s stored on the...

  • Page 12: Calling By Entering A Name Or Number

    Call progress indicators appear on the screen to show that the call is in progress. When the indicators turn green, the call is connected. Keyboard on the Auto. Delete on the on remote controls that do not have a POLYCOM VIDEODOCUMENTATION...

  • Page 13: Calling By Using The Speed-Dial List

    No to return to the main screen. In countries where it is permitted, you can connect an analog telephone line to your ViewStation system. This lets you: Use your system as a telephone. Add audio participants to your video calls.

  • Page 14: Adding A Telephone Call To A Video Call

    If you are already in a video conference, you can add an audio participant to your video call. Adding a telephone call to a video call is only supported if you have enabled three-way calling from your local telephone company.

  • Page 15: Adding A Video Call To A Telephone Call

    © Polycom, Inc. Adding a Video Call to a Telephone Call If you are already in a telephone call, you can add a video call to your telephone call. To add a video call after your telephone call is connected: 1.

  • Page 16: Types Of Calls You Can Make

    Gateway prefix, phone number for the far-site gateway, and the extension (E.164 address) of the far site. Enter the extension after the far site’s number. Or wait until the gateway prompts you for the extension. Gateway prefix and phone number POLYCOM VIDEODOCUMENTATION...

  • Page 17: Controlling What You See

    Controlling What You See Selecting and Adjusting a Camera or Other Video Source © Polycom, Inc. Adjusting your cameras lets you show conference participants what you want them to see. You can adjust cameras and other video sources before the meeting starts and while the meeting is in progress.

  • Page 18: Setting And Using Camera Presets

    To view your presets: >> Press Preset. Each numbered icon represents a preset. The yellow icons indicate presets that already have stored camera positions; the gray icons indicate presets that do not have stored positions. POLYCOM VIDEODOCUMENTATION...
  • Page 19 © Polycom, Inc. To store a preset: 1. If you are in a call, press or far-site camera or other video source. 2. If you selected a camera that supports pan, tilt, and zoom, you can adjust the camera’s position: •...

  • Page 20: Switching Between The Main Screen And The Full Screen

    PIP shows the camera view at the near end. If the system has been configured with the PIP option set to Off, you will not be able to turn it on during a call. POLYCOM VIDEODOCUMENTATION...

  • Page 21: Enabling Automatic Voice Tracking (Viewstation Ex And Fx Only)

    Enabling Automatic Voice Tracking (ViewStation EX and FX only) © Polycom, Inc. To turn the PIP on or off during a video call: If the PIP is not showing, press If the PIP is showing, press On remote controls that do not have a PIP button, press To swap the views shown in the PIP and the main screen: 1.

  • Page 22: Sending Snapshots

    3. Press the number button that corresponds to the camera or other video source you want to select. The image from the camera or video source you selected appears on the main monitor. to let you know that to let you know that automatic POLYCOM VIDEODOCUMENTATION...

  • Page 23: Streaming A Conference To The Web

    By default, snapshots are displayed for four minutes. After this, the system returns to live video. The system administrator can change the time-out period for snapshots. For more information, see the Polycom ViewStation Administrator’s Guide. Your system may be configured to allow you to stream point-to-point or multipoint calls to the web.

  • Page 24: Controlling What You Hear

    You can mute the microphone if you do not want the far site to hear what you say. For example, you might mute the microphone if you are speaking to someone privately. To mute or unmute the microphone: >> Press Mute on the remote or press on the microphone. POLYCOM VIDEODOCUMENTATION...

  • Page 25: Showing Content

    Showing Content What You See When You Show Content Showing Content from a Laptop or PC © Polycom, Inc. Depending on the equipment you have connected to your system, you may be able to show the following to the far sites:...
  • Page 26 For more information about the Visual Concert FX device, see the Visual Concert FX QuickStart and the Visual Concert FX User Guide available at www.polycom.com\videodocumentation. 2. Check that the laptop video is configured to use one of these supported resolutions and refresh rates:...

  • Page 27: Showing Content From A Document Camera, Vcr, Or Dvd Player

    Showing Content from a Document Camera, VCR, or DVD Player Showing and Viewing PowerPoint Presentations © Polycom, Inc. Your system administrator may have configured your system to let you use a document camera, a VCR, or a DVD player to show content.
  • Page 28 Find the presentation you want to load, and click pcPresent. The pcPresent application converts the presentation for display on the video conferencing system. When the conversion is complete, you see a gray screen on the PC until the presenter shows the first slide. Help during a POLYCOM VIDEODOCUMENTATION...
  • Page 29 © Polycom, Inc. To show a PowerPoint presentation: 1. On the remote control, press presentation to view. If a password is required to view this presentation, you are prompted to enter it. 2. Use the remote control to select the first slide to show and press Select.

  • Page 30: Sharing And Collaborating On Documents

    LAN and both have IP addresses. The far site supports T.120 application sharing. The far site has set up the data conference as described in the next section. Near to switch back to live POLYCOM VIDEODOCUMENTATION...
  • Page 31 © Polycom, Inc. To set up the data conference: 1. On your PC, start the NetMeeting application. 2. On the video conferencing system, go to System Info > Admin Setup > Data Conference. 3. Select Microsoft Netmeeting and enter the IP address of the PC to register NetMeeting.
  • Page 32 To send a copy of the file, use the NetMeeting file transfer feature. To stop sharing: >> In the NetMeeting Sharing dialog box, click Unshare. Sites can no longer see the document on their PCs. POLYCOM VIDEODOCUMENTATION...

  • Page 33: Using The Graphics Cursor

    The graphics cursor is available only when you show a Microsoft PowerPoint slide, a snapshot, or a Polycom Snap™ image in a conference.

  • Page 34: Working With The Address Book

    For more information about the global directory server and the Polycom Global Management System, refer to the Administrator’s Guide for ViewStation EX, FX, and VS4000. You can create entries for point-to-point calls and multipoint calls and save them in the ViewStation system’s address book.
  • Page 35 The telephone number of the phone in the room where the system is located. If you are using Polycom OneDial™, enter both the ISDN video number and the IP video number. OneDial is a Polycom proprietary feature that greatly simplifies video conference calling by taking care of various dialing and network processes in the background.

  • Page 36: Editing Address Book Entries

    1. Press Directory on the remote control. Or select Address Book from the main screen, and then select Address Book from the Speed Dial screen. 2. Scroll to the entry you want to delete and then select Delete. POLYCOM VIDEODOCUMENTATION...

  • Page 37: Including Multiple Sites In Calls

    Including Multiple Sites in Calls About Multipoint Calls Placing a Multipoint Call © Polycom, Inc. You can use the ViewStation system to participate in multipoint conferences. During a multipoint conference, a multipoint conferencing unit (MCU) enables you to see video from the various sites so that you can see and hear the participant who is speaking.
  • Page 38 The far sites in the original multipoint call can each call out to two video sites and one audio-only site. For more information about cascading calls, please refer to the Administrator’s Guide for ViewStation EX, FX, and VS4000. Call Hang Up. POLYCOM...

  • Page 39: Supplying A Password For External Mcu Calls

    Supplying a Password for External MCU Calls © Polycom, Inc. External MCUs sometimes require you to enter a password in order to join a conference. For this type of call, you can configure the system to enter the meeting password for you.

  • Page 40: Setting The Multipoint Viewing Mode

    If more than one site is talking at the If one speaker talks without interruption If you have a single-monitor system, all If you have a dual-monitor system, and If you have dual-monitor system and are If you have at least as many monitors as POLYCOM VIDEODOCUMENTATION...

  • Page 41: Controlling How The System Answers Multipoint Calls

    Controlling How the System Answers Multipoint Calls Using Chair Control for Multipoint Calls © Polycom, Inc. Select this… To do this… Presentation View the person who is speaking. • If you have a single-monitor system, the speaker appears full screen on your monitor.
  • Page 42 You remain chair controller. Stop being chair controller Remove the selected site from the conference End the conference ViewStation EX, FX, and VS4000 systems Other systems connected by ISDN only By Selecting… Select Broadcaster Voice Switching...
  • Page 43 © Polycom, Inc. If you You can Do This… are… Chair View the selected site’s video. controller This does not change what other sites see. View the video selected by the chair or the MCU Participant Request control of the conference Request that your site’s video be...

  • Page 44: Changing The Way Calls Are Answered

    1. Select System Info from the main screen. 2. Select User Setup from the System Information screen. 3. If you want to automatically answer incoming point-to-point calls, scroll to the Auto Answer Point to Point field, press , and select Yes. , and POLYCOM VIDEODOCUMENTATION...

  • Page 45: Muting Automatically Answered Calls

    Muting Automatically Answered Calls © Polycom, Inc. 4. If you want to automatically answer incoming multipoint calls, scroll to the Auto Answer Multipoint field, press select Yes. To prevent incoming callers from overhearing a conversation not intended for them, you can choose to mute all automatically answered calls.

  • Page 46: Customizing Your Workspace

    Changing this setting takes effect immediately, even if a call is in progress. You can specify how the PIP appears when the call connects. After the call connects, you can show or hide the PIP, regardless of this setting. POLYCOM VIDEODOCUMENTATION...

  • Page 47: Displaying The Far Site's Name When The Call Connects

    Displaying the Far Site’s Name When the Call Connects © Polycom, Inc. To specify when to display the PIP: 1. Select System Info from the main screen. 2. Select User Setup from the System Information screen. 3. Scroll to the PIP field, press...

  • Page 48: Adjusting For Strong Room Lighting

    2. Select User Setup from the System Information screen. 3. Scroll to the Backlight Compensation field and press check the box. 4. Press Home to save your change and return to the main screen. On remote controls that do not have this button, press Menu. POLYCOM VIDEODOCUMENTATION...

  • Page 49: Video Conferencing Tips

    Tips for Great Meetings Tips for Great Video Tips for Great Audio © Polycom, Inc. Read through these quick tips for ideas on how to optimize your video conferencing experience. You’ll find general tips for a better meeting, as well as simple suggestions for improving video and audio quality, and for sharing documents.

  • Page 50: Tips For Sharing Documents

    Visual Concert FX). You can then show documents that are stored on the laptop or PC to the other people in the conference. Check that your system has the application you need to share your documents, such as Microsoft® PowerPoint, Project, or Word. POLYCOM VIDEODOCUMENTATION...

This manual is also suitable for:

Viewstation fxVs4000

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