Spectra TFinity User Manual page 455

Chapter 14 — Maintaining the Library
3. When complete, the Package Update Results screen displays, showing
4. If you used a USB device during the update process, disconnect it.
5. Click Finish to complete the update. Updates do not take effect until the
Always click Finish to complete the BlueScale update process. Do not manually
Important
reboot the LCM, power-cycle the library, or perform any other operations on the
library when you see the Package Results screen. Doing so may cause the update
process to fail.
6. When the update completes, the library automatically sends an email to
7. After the update is complete, use your storage management software to
Troubleshooting
If you encounter problems while performing a package update, examine
any system messages and the package update log to determine the cause of
the failure. Resolve the problems and retry the update.
LCM does not automatically reboot If the update package includes
updates to software running on the LCM (LC server, WebServer, etc.) or
RCM the LCM reboots when you click Finish. Wait at least five minutes for
the LCM to complete its initialization. If the LCM does not reboot correctly,
reseat the LCM and perform the Package Update process again.
Component failed to update Click Finish to complete the update. When
the LCM resets, reseat the component that failed to update, and perform
the Package Update process again. If the component fails to update a
second time, contact Spectra Logic Technical Support. See Contacting
Spectra Logic on page 7.
November 2020
that the update completed successfully or that a component failed to
update.
Note: If the update fails, examine any system messages and the
package update log to determine the cause of the failure. Resolve
the problems and perform the update again. For further
information, see Troubleshooting below.
library completes the update process.
Note: If you are using the BlueScale web interface to perform the
update, the connection to the library is lost when the LCM
reboots. Allow sufficient time for the LCM to complete its
initialization, then enter the library's IP address in your web
browser to reconnect.
Spectra Logic Technical Support if it is configured as a mail recipient
and you selected this option in Step 2 on page 446.
restart any backup processes.
Install the Update Package
User Guide—Spectra TFinity Library
455