Spectra TFinity User Manual page 370

Chapter 12 — Library Troubleshooting
7. Click Select next to the profile for the main contact person for HHM
8. If you do not need to make any changes to the contact person's
November 2020
issues. The Select Ticket Type screen displays.
Figure 226 Enter a problem description on the Select Ticket
Type screen.
The Create new Hardware Health Monitor ticket option is automatically
selected. The options for entering an existing support ticket number
and a problem description are not available.
information for this support ticket, skip to Step 9 on page 371.
If you need to temporarily change the contact person's information for
this ticket, click Profile Data. The Profile Summary screen displays (see
Figure 220 on page 352). Make any necessary changes in the Profile
Summary screen. Click Use Settings to save your changes and return to
the Select Ticket Type screen.
Respond to HHM Notifications
User Guide—Spectra TFinity Library
370