Capturing Traces - Spectra TFinity User Manual

Chapter 12 — Library Troubleshooting
7. Click Run Utility.
8. Click Previous to return to the list of advanced utilities.
C T
APTURING RACES
Overview Spectra Logic uses traces to help diagnose problems with the
library. You only need to capture traces when instructed to do so by
Spectra Logic Technical Support. They will tell you what type of trace you
need to capture.
Emailing Trace Results If you plan to email trace results directly from the
library, make sure that you have already set up the recipients as mail users
(see Configure Mail Users on page 120).
If you are connected to the library using a web browser, you can also copy
and paste the trace results into a text file and email it to Spectra Logic
Technical Support if they request it.
Saving Trace Results to a USB Device If you plan to save trace results to a
USB device, you must connect the USB device to a port on the LCM or
operator panel and allow time for it to mount before you select Traces on
the Maintenance Tools screen (see Connect a USB Device to the Library on
page 178). If a USB device is not connected, the USB option is not available.
You can, however, still save trace results to the memory card in the LCM.
You can also view the results without saving them.
User Privilege Requirements Only a user with superuser or administrator
privileges can capture traces.
November 2020
After a brief delay, the Utility Results screen displays the current HHM
data. Scroll as necessary to view all of the data.
Figure 229 The HHM: View Data Utility Results screen.
View Hardware Health Monitoring (HHM) Data
User Guide—Spectra TFinity Library
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