Troubleshooting Mlm Issues - Spectra TFinity User Manual

Chapter 12 — Library Troubleshooting
T
ROUBLESHOOTING
This section provides information about potential issues that you may
experience while using MLM.
Issue
An asterisk (*)
appears next to the
barcode on the
MLM Details screen
or an MLM report
An "x" appears
next to the barcode
on the Inventory
screen
The library does
not proactively
discover new
cartridges when
they are imported
November 2020
MLM I
SSUES
Cause
The cartridge has been exported from the
library.
The cleaning cartridge is expired.
The discovery process (Media Auto
Discovery or PreScan) cannot begin while
the hosts are actively loading cartridges
into or unloading cartridges from the
drives. If you import cartridges during
this time, the library posts a failure
message stating that no drives are
available to perform the discovery
process.
Resolution
If you do not intend to reimport
the cartridge, you can delete it
from the MLM database (see
Delete MLM Records From the
Database on page 326).
Export the expired cartridge or
exchange it for a new one (see
Export or Exchange Expired
Cleaning Cartridges on page 253).
Either wait until the library is idle
before beginning the import or
manually start the discovery
process for imported cartridges
when the library is idle. See
Discover Cartridges Manually on
page 304 for instructions.
User Guide—Spectra TFinity Library
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