Spectra TFinity User Manual page 366

Chapter 12 — Library Troubleshooting
Issue Cause
If the library loses power
Cartridge left in a
during backup operations
tape drive after a
or you reset or power‐
library power-
cycle the library without
cycle or reset
first unloading all of the
drives, cartridges may
If the drive is a
remain in the drives.
Global Spare, see
Cartridge left in a
Global Spare tape
drive after a
library power-
cycle or reset on
page 366
Cartridge left in a If the library loses power
Global Spare tape or if you reset or power‐
drive after a cycle the library while the
library power- PostScan process is
cycle or reset running, the cartridge
being scanned remains in
the drive. The library
generates a message to
notify you that the Global
Spare contains a cartridge
after it completes its
initialization process.
November 2020
Resolution
CAUTION: When the Unload Drives utility runs,
cartridges are unloaded from all drives in the selected
partition(s), even if they are active. This could cause file
storage operations to fail. Do not use the Unload Drives
utility when file storage operations are actively running.
1. From the toolbar menu, select Maintenance >
Tools. The Maintenance Tools screen displays.
2. Select Utilities. The Utilities screen displays.
3. Click Show Advanced. The Advanced Utilities
Confirmation screen displays.
4. Click Next. The Utilities screen refreshes to show
a list of the advanced utilities.
5. Scroll down and select Unload Drives.
6. From the Select the partition or library drop‐down
list, select a partition or Total Library.
7. Click Run Utility.
8. A progress screen displays, all drives assigned to
partitions in the full library or the selected
partition are unloaded, and the cartridges are
returned to their original slots or the first
available slot if the original slot is not available.
When the operation is complete, a Utility Results
screen displays.
Note: This utility does not unload cartridges from
Global Spare tape drives being used for PostScan. If
there is a cartridge left in a Global Spare tape drive,
see Cartridge left in a Global Spare tape drive after a
library power‐cycle or reset on page 366.
Important: Make sure the drive you will be sparing is
not actively running a backup or restore operation. This
could cause backups to fail.
Use the following steps to return the cartridge to its
storage location:
1. Examine the partition inventories to determine in
which partition the cartridge belongs (see
Viewing and Downloading the Cartridge
Inventory on page 266).
2. Substitute the Global Spare tape drive containing
the cartridge for another drive in the same
partition (see Use the Global Spare Drive on
page 404).
3. Move the cartridge out of the drive and return it
to its storage location (see Moving Cartridges
Within a Partition on page 273).
4. Return the drive back to Global Spare status. (see
Undo the Global Spare Drive on page 407).
User Guide—Spectra TFinity Library
366