Spectra TFinity User Manual page 359

Chapter 12 — Library Troubleshooting
Issue
Cannot create a
new storage
partition
Cannot import or
export cartridges
November 2020
Resolution
Make sure that you have:
 An active SLS key to support multiple partitions entered in the Option
Enablement panel of the System Settings screen (see Standard and upgraded
options for the library on page 109).
 Unassigned licensed chambers available for use in the new partition. If
necessary, modify an existing partition to make chambers available (see
Modifying an Existing Partition on page 220), license additional chambers
with a CoD capacity key (see Capacity‐On‐Demand (CoD) on page 525), or
purchase a new frame (see Hardware Expansion and Upgrades on page 526).
 One or more drives available for use in the new partition. If necessary,
modify an existing partition to make one or more drives available or install
additional drives.
 Fewer than sixteen storage partitions configured.
Notes:
 Libraries running BlueScale software versions earlier than BlueScale12.6.3
are limited to eight storage partitions.
 With BlueScale12.7.00 to BlueScale 12.8.01.04, the maximum number of
physical exporting devices (RIMs) supported by the library is six.
 With BlueScale12.8.03 or later, the maximum number of physical exporting
devices (RIMs or drives) supported by the library is 12.
 A single RIM can export up to eight partitions, but still only count as one
exporter; a single RIM2 can export up to 16 partitions, but still only count
as one exporter.
 If the library contains RIMs in excess of the maximum number of
exporters, the additional RIMs can be used for failover (see Controller
Failover on page 78).
 Make sure that no background processes are running (for example, Media
Auto Discovery, PreScan, or PostScan). If a background process is running,
the library displays a message indicating what it is.
 If the background process is Media Auto Discovery, PreScan, or PostScan
and you cannot wait for the process to complete, you can stop or pause the
operation (Stop the Discovery Process on page 306 and Pause the PostScan
Process on page 315).
 For all other background processes, wait until the process is completed and
then retry the partition creation.
 Make sure that no background processes are running (for example, Media
Auto Discovery, PreScan, or PostScan). If a background process is running,
the library displays a message indicating what it is.
 If the background process is Media Auto Discovery, PreScan, or PostScan
and you cannot wait for the process to complete, you can stop or pause the
operation (Stop the Discovery Process on page 306 and Pause the PostScan
Process on page 315).
 For all other background processes, wait until the process is completed and
then retry the import or export operation.
User Guide—Spectra TFinity Library
359