Chapter 12 — Library Troubleshooting
4. If you want to save the AutoSupport ticket information to a USB device,
5. Click Send AutoSupport Ticket. The main AutoSupport screen displays.
6. Click Send Log Set. The Select Profile to Send Log Set screen displays.
November 2020
insert the USB device into a USB port on the LCM (see Using a USB
Device on page 177) or operator panel and allow time for the device to
mount before continuing.
Note:
The option to save the ticket information to a USB device is only
available if you connect a USB device before you click Send
AutoSupport Ticket.
Figure 224 Click Send Log Set to open a support ticket.
Figure 225 Select the AutoSupport profile to use for the
support ticket.
Respond to HHM Notifications
User Guide—Spectra TFinity Library
369
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