Chapter 13 — Drive Troubleshooting
The following table lists the Failure ID codes for the TS11xx technology
drives.
Failure ID Code
5F
81- 85
86
87
8A
90
9C
AA, AB, AC, AD
AE, AF
BF
C1
November 2020
Description
A function was attempted
which is prohibited due to
the current security
settings.
Drive problem.
Cartridge or drive
problem.
Cartridge problem.
Drive performance
problem.
Drive problem.
Hardware or configuration
problem.
Configuration problem.
Hardware problem.
Hardware problem.
Drive problem.
Interpret the Detailed Drive Information
Action
This code is not related to a drive or microcode
problem. It is related to the operating
environment and requires additional
investigation. Contact Spectra Logic Technical
Support (see Contacting Spectra Logic on page 7).
Perform the following:
1. If possible, use ITDT to collect a drive dump
file (see Use the IBM Tape Diagnostic Tool to
Retrieve a Drive Dump on page 410).
If you cannot use ITDT, use the BlueScale user
interface to collect a drive trace file (see Use the
Drive Traces Button on page 408).
Reset the drive (see Resetting a Drive on
2.
page 402), then retry the operation that
produced the error.
3. If the problem persists, contact Spectra Logic
Technical Support and send the drive trace file
to them, if requested (see Contacting Spectra
Logic on page 7).
The error code clears when you reset or
Note:
power cycle the drive.
See Failure ID code FE on page 429.
See Failure ID code FE on page 429.
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support
(see Contacting Spectra Logic on page 7).
User Guide—Spectra TFinity Library
427
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