Chapter 12 — Library Troubleshooting
R
ESETTING THE
Many troubleshooting or error recovery operations only require resetting
the LCM as described in Reset the LCM or RCM on page 378. Because
resetting the LCM does not affect communication with hosts, servers, and
software, backups can continue while the LCM resets.
Performing some types of troubleshooting operations or recovering from
some error conditions will require you to reboot (power‐cycle) the entire
library. Power‐cycling the library resets all of the components in the library.
Do not reset the library unless you are specifically instructed to do so. Trace data
Caution
generated by the library may be lost when you reset the library or a component,
making diagnosing problems difficult.
Use the following steps if Spectra Logic Technical Support instructs you to
reboot the entire library by power‐cycling it.
1.
2. Discontinue all file storage operations to the library.
3. Power off the library (see Power Off the Library on page 156).
4. Wait at least 10 seconds.
5. Power on the library (see Power On the Library on page 155) and wait
6.
R
C
ESETTING
OMPONENTS
If instructed to do so by Spectra Logic Technical Support or by error
messages, you can reset certain library components as described in this
section. See Resetting the Library on page 377 if you need to reset the entire
library.
Do not reset a component unless you are specifically instructed to do so. Trace data
Caution
generated by the library or the component may be lost when you perform a reset,
making diagnosing problems difficult.
November 2020
L
IBRARY
If possible, pause PostScan if it is running (see Pause the PostScan
Process on page 315). Any tapes currently being scanned are returned
to their storage locations.
while the library performs its initialization process.
If a cartridge is left in a drive after the reset is complete, see Resolving
Operational Issues on page 364 for information about returning the
cartridge to its storage location.
View Hardware Health Monitoring (HHM) Data
User Guide—Spectra TFinity Library
377
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