Spectra TFinity User Manual page 425

Chapter 13 — Drive Troubleshooting
Code DLM
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b, c, H, h, N/A
n, o
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TS11xx Technology MCD Codes
MCD Code Descriptions for TS11xx Technology Drives. A variety of
messages that indicate the current drive status can be displayed on the
drive's 8‐character panel. In the case of an error, a Failure ID message is
displayed. A Failure ID has the format FIDx yy, where x indicates the
severity of the failure and yy indicates the error code. The following tables
shows the status codes for TS11xx technology drives. The table on page 427
shows the Failure ID Code descriptions for these drives.
Status Code
<blank>
<all 8 elements
fully lit>
November 2020
Cause and Solution
Incompatible Media.
The drive determined that incompatible media has been loaded into the drive.
The cartridge in the drive is write‐protected. The storage management software
cannot write data to a write‐protected cartridge. The library cannot update the
cartridge MAM when the cartridge is write‐protected.
Firmware update is in progress.
Reserved or not actively in use, or no error or message assigned.
There may be a problem with the SCD. Reset the drive and determine whether
all segments on the SCD are lit.
 If they are all lit, confirm that the drive is using the current firmware version
(see Updating Drive Firmware on page 472) and update the firmware if
necessary.
 If the problem persists, contact Spectra Logic Technical Support (see
Contacting Spectra Logic on page 7).
The message display has lost communication with the drive. This message
appears on Line 2 of the message display. The three dots may occasionally
display during normal processing.
Description
The following are possible reasons for the display to be blank:
 The drive is not powered on
 The drive is ready
 There is no status
 No cartridge is mounted
The reset/power‐on process is in progress. The diagnostic test is verifying that
all elements are working.
Interpret the Detailed Drive Information
User Guide—Spectra TFinity Library
425