Chapter 12 — Library Troubleshooting
I
NTERPRETING
This section explains the move actions and hardware issues indicated by
the external lights on the top of the TFinity frames.
When the external
lights are...
Not lit
Blue
White
Yellow
Orange
Red
U
B
S
SING
LUE
Overview BlueScale Hardware Health Monitoring (HHM) tracks
maintenance thresholds for key library components. When the library or
one of its components reaches its maintenance threshold the HHM icon
appears on the status bar. As with the system message icon, the color of the
icon indicates the urgency of the notification.
When the HHM icon appears on the status bar, you can click the icon to
view information about the notification and send a Hardware Health
Monitor ticket to a contact person within your organization or to Spectra
Logic Technical Support so they can review the logs and determine if any
maintenance tasks are needed.
Figure 222 The HHM icon is located on the status bar.
User Privilege Requirements Only a user with superuser or administrator
privileges can respond to HHM notifications by creating an AutoSupport
ticket and viewing HHM data.
November 2020
E
L
XTERNAL
IGHTS
Note:
Move action lighting overrides all other lighting in the affected
frame.
It means...
The library is powered off.
The TeraPorters are operational.
Indicates the locations of the TeraPorters.
A BlueScale or drive firmware update using Package Update is in progress.
A door or panel is open on the frame with the illuminated orange lights.
The robot on that side of the library has been moved into the service position.
H
CALE
ARDWARE
HHM icon
To send an AutoSupport log to a contact person, see Respond to HHM
Notifications, beginning on this page.
To view a report showing the current HHM data, see View Hardware
Health Monitoring (HHM) Data on page 372.
H
M
EALTH
ONITORING
User Guide—Spectra TFinity Library
367
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