Spectra TFinity User Manual page 428

Chapter 13 — Drive Troubleshooting
Failure ID Code
D8
E4
E5, E6
ED
F2, F4
F5
F6
November 2020
Description
Drive problem.
Drive problem.
Drive or microcode
problem.
Informational message.
Cartridge or Drive
problem.
Fibre Channel error.
The drive needs to be
cleaned.
Interpret the Detailed Drive Information
Action
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
A microcode dump exists in flash memory.
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
Contact Spectra Logic Technical Support 
(see Contacting Spectra Logic on page 7).
 Verify that the fiber cables and the connections
between the drive and the host are the correct
type and are working properly. Verify that all
equipment and devices are powered ON.
 Verify that the configuration settings for the
drive are set correctly and are compatible with
the Fibre Channel topology being used.
 Verify that the host fiber adapter and port are
working properly and are compatible with the
Fibre Channel topology being used.
 Verify that the Fibre Channel switch ports are
working properly and are compatible with the
Fibre Channel topology being used.
 Verify that the fiber cable is connected to
Port A (0) of the drive.
See Cleaning a Drive on page 465 for instructions.
User Guide—Spectra TFinity Library
428