Chapter 13 — Drive Troubleshooting
Storage Management Software Guidelines. Keep in mind the following
storage management software guidelines when using a Global Spare.
Backup Exec™ software running on a Windows server — After
General guidelines — In a few rare cases, your backup may fail if a
User Privilege Requirements. Only a user with superuser or administrator
privileges can activate or reclaim a Global Spare drive.
Use the Global Spare Drive
Follow these steps to use a Global Spare drive as a temporary replacement
for a failed drive.
1. If necessary, use your storage management software to stop any
2. Log into the library as a user with superuser or administrator
3. From the toolbar menu, select Configuration > Partitions to display the
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sparing or unsparing a drive, you must restart the Backup Exec Device
and Media Service for the software to function properly with the spared
drive.
cartridge is loaded into any of the other drives in the partition at the
same time that the library is in the process of activating a Global Spare
drive for use (as described in this section). Most applications will retry
the backup operation, but some will fail it. If your backup operation
fails, wait for the library to complete the Global Spare activation and
retry the backup.
attempts to read from or write to the failed drive. Refer to your storage
management software documentation for instructions.
privileges.
Shared Library Services screen.
Figure 255 Click Global Spare to begin the process of
replacing a partition drive with a Global Spare drive.
Use the Global Spare Drive
User Guide—Spectra TFinity Library
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