Spectra TFinity User Manual page 365

Chapter 12 — Library Troubleshooting
Issue Cause
The software included
Streaming video
with the black camera,
and camera
requires ActiveX to view
controls do not
the streaming video and
work for the
controls.
library camera
The EtherLib network is
Library has
disconnected.
EtherLib, but
EtherLib options
do not display in
Package Update
Labels on the front of one
High
Performance or more drives interfering
with transporter position
Transporter fails
with multiple PAX calibration.
and picker errors.
November 2020
Resolution
Select one of the resolutions below.
 Use Internet Explorer or a plugin for your
browser that provides ActiveX support, such as
'IE Tab' for Google Chrome and Mozilla Firefox
or 'Open in Internet Explorer' for Safari. Consult
your browserʹs documentation for assistance
installing a plugin.
 Use a multimedia player, such as VLC Media
Player, to view the streaming video. To configure
the camera in VLC Media Player, launch the
program and navigate to Media > Open Network
Stream, select the Network tab, and enter rtsp:/
/xxx.xxx.xxx.xxx/live.sdp where
xxx.xxx.xxx.xxx is the IP address of the
camera.
 Connect to the camera by entering the IP address
in your web browser. Ignore pop up windows
about missing plugins. Select the Configuration
tab, then select Advanced Mode. Select Media >
Video and in the Stream Settings pane select Video
settings for stream 1. Select JPEG and the enter the
desired settings, and then click Save. Return to
the Home page. Switch to Video Stream 2, and
then back to Video Stream 1. The video stream
should display.
You will need to switch to Video Stream 2
Note:
and then back to Video Stream 1 each time you
return to the Home page.
Navigate to Maintenance > Tools and select
EtherLib Status. If the status indicates that any of the
targets are not connected, check the cabling between
the components and then click Refresh.
Remove all labels from drive faces.
User Guide—Spectra TFinity Library
365