Quantum Scalar i6000 User Manual page 104

Chapter 2: Troubleshooting Your Library
Working With Tickets
Table 7 Tickets Report Criteria
Options
Criteria
Range
Grouping
Attribute
Type
86
Description
Specifies the range of time to cover in the report. Choices include:
• Historical
• Current Month
• Last Month
• Last 3 Months
• Last 6 Months
• Last 12 Months
• Last 30 Days (default)
• Last 7 Days
Determines how tickets are grouped in the report. Choices include:
• Subsystem (default)—tickets are grouped according to subsystem
• FRU Category—tickets are grouped according to FRU category
• FRU Id—tickets are grouped according to FRU ID
• Serial Number—tickets are grouped according to module serial number
• Selected Drive by Physical SN—tickets are grouped according to drive serial
number (displays the Choose Drive dialog box)
Determines how tickets are identified in the report. Choices include:
• All (default)—tickets are separated according to attribute (Failed,
Degraded, Warning, or Other)
• Total—tickets are not separated according to attribute
Specifies the type of report. Choices include:
• Rollup (default)—displays the values based on the selected grouping
• Trend—shows the occurrence of tickets over time (grouping criteria is not
used)
Quantum Scalar i6000 User's Guide